99%外贸都会遇到!超实用外贸操作小技巧!
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/ibXE5WHqMKKVLxUx1nR08TneWcibgxgBdZB9EqJzOnUtl9DvORhRdttXKuJXOCSbD1bC3ia9IsAuCgJJZylOKlBuA/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">外贸后期上的操作问题,<span style="color: black;">触及</span>到实践方面的外贸经验,处理这类问题时,就要<span style="color: black;">重视</span>把握技巧。<span style="color: black;">这儿</span>,<span style="color: black;">博主</span>就结合实例,简单说几点来给<span style="color: black;">大众</span>参考。</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">1</span><strong style="color: blue;"><span style="color: black;">问:找到客户Email后<span style="color: black;">怎样</span>找到负责人?</span></strong></h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">有一个问题我始终不<span style="color: black;">晓得</span>怎么处理,找到<span style="color: black;">目的</span>客户的网站很容易,找到Email<span style="color: black;">亦</span>很容易,可是Email<span style="color: black;">一般</span>是客户<span style="color: black;">机构</span>的通用咨询邮箱,而不是负责进口<span style="color: black;">或</span>采购经理的Email。怎么样<span style="color: black;">才可</span>让自己的<span style="color: black;">制品</span>介绍信发到负责人的手中呢?有<span style="color: black;">无</span>什么比较好的办法吗?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">答:</span></strong><span style="color: black;">通常</span>在网上<span style="color: black;">颁布</span>的Email,都是<span style="color: black;">营销</span>的或不是<span style="color: black;">重点</span>负责人的,<span style="color: black;">由于</span><span style="color: black;">大众</span>都深受垃圾邮件的侵害,常用邮件<span style="color: black;">位置</span>和自己的手机号<span style="color: black;">同样</span>重要。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">首要</span>,你给潜在客户发邮件的时候<span style="color: black;">重视</span>标题的<span style="color: black;">运用</span>,不要用有<span style="color: black;">剧烈</span><span style="color: black;">宣传</span>含义的词,<span style="color: black;">例如</span>“合作”,“Dear Sir”,“你的<span style="color: black;">机构</span>名”等等,直接用<span style="color: black;">制品</span>名或直接的<span style="color: black;">专题</span><span style="color: black;">导致</span>客户<span style="color: black;">重视</span>,<span style="color: black;">这般</span>不会被当作垃圾邮件。<span style="color: black;">倘若</span>对方有合作意向,会将你的邮件转发给负责人。否则,即使被负责人收到,<span style="color: black;">亦</span><span style="color: black;">没法</span>达到好的效果。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">另一</span>,<span style="color: black;">能够</span><span style="color: black;">选取</span>周末时候,把你的来意跟联系人说清楚<span style="color: black;">亦</span>许他能告诉你。<span style="color: black;">由于</span>周末的时候,大家工作心情基本都很好!</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">2</span><strong style="color: blue;"><span style="color: black;">问:什么商品须商检?</span></strong></h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">商品要出口,可不<span style="color: black;">晓得</span>这种商品要出口需不需要商检,要怎么做呢?在哪里能找得到<span style="color: black;">相关</span>的信息呢?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">答:</span></strong>1、确定好商品的HS编码,<span style="color: black;">而后</span>到上海海关网站上看它的监管<span style="color: black;">要求</span>:<span style="color: black;">倘若</span>是“B”,出口须商检。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2、到当地的商检局咨询。<span style="color: black;">通常</span>分为法定商检和免检。<span style="color: black;">通常</span>是工厂做商检,需要带<span style="color: black;">关联</span>资料,<span style="color: black;">区别</span>的商检局<span style="color: black;">需求</span>不<span style="color: black;">同样</span>,<span style="color: black;">亦</span><span style="color: black;">能够</span><span style="color: black;">拜托</span>报检。</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">3</span><strong style="color: blue;"><span style="color: black;">问:客户往错误的美金帐号里汇了钱,怎么办?</span></strong></h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">代理<span style="color: black;">机构</span>帐号给错了,帐号上多写了一个0。<span style="color: black;">此刻</span>客人底单都给我了,我该怎么办?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">答:</span></strong><span style="color: black;">倘若</span>收款人没错的话问题不大,叫代理<span style="color: black;">机构</span>向银行咨询一下,<span style="color: black;">是不是</span><span style="color: black;">能够</span>凭保函入帐,<span style="color: black;">倘若</span>不行就<span style="color: black;">需求</span>银行收到此款项后将其挂帐,<span style="color: black;">同期</span><span style="color: black;">通告</span>国外立即发出更改收款帐号的电文,收到更改电后,国内银行就可将这笔款入帐了。</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">4</span><strong style="color: blue;"><span style="color: black;">问:<span style="color: black;">制品</span>过了交货期,外商不要货怎么办?</span></strong></h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">制品</span>过了交货期,外商不要货,<span style="color: black;">制品</span>是今年的新品春装!外商验货<span style="color: black;">已然</span>验过<span style="color: black;">便是</span>过了交货期,外商不要了,工厂怎么办?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">答:</span></strong>客人<span style="color: black;">通常</span>有<span style="color: black;">她们</span>的SALE SEASON,过了<span style="color: black;">营销</span>旺季<span style="color: black;">制品</span>就<span style="color: black;">欠好</span>卖了。<span style="color: black;">此刻</span>你要么降价卖给<span style="color: black;">她们</span>,要么找别的客人了。当然,你<span style="color: black;">亦</span><span style="color: black;">能够</span>联系收尾货的,让<span style="color: black;">她们</span>处理,可在搜索引擎上查。</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">5</span><strong style="color: blue;"><span style="color: black;">问:客户不派船怎么办?</span></strong></h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">一个客户合同签了,<span style="color: black;">相关</span>的信用证<span style="color: black;">亦</span>开了,价格条款是FOB,<span style="color: black;">然则</span>因价格变化,客户<span style="color: black;">便是</span>不派船,怎么办?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">答:</span></strong>客户不派船,那证明他是不想要货了。你<span style="color: black;">能够</span>试图和他沟通一下<span style="color: black;">瞧瞧</span>要继续履行合同的话他还有什么<span style="color: black;">要求</span>或者<span style="color: black;">需求</span>。<span style="color: black;">倘若</span>确实不要货了,<span style="color: black;">那样</span>再看客户开立的 L/C是可撤消的还是不可撤消的。<span style="color: black;">倘若</span>是不可撤消的,在没经得我方同意,它就<span style="color: black;">不可</span>撤消。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">关键问题是在,是谁违约在先:如是客户先违约,那就在协商不成立后,<span style="color: black;">需求</span>其解除合同并<span style="color: black;">需求</span>赔偿违约金和损失;<span style="color: black;">倘若</span>是自己违约在先,那就和客户进行协商<span style="color: black;">处理</span>,最好是能说服客户,争得客户的谅解,尽快派船<span style="color: black;">处理</span><span style="color: black;">这事</span>。</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">6</span><strong style="color: blue;"><span style="color: black;">问:我被客人<span style="color: black;">需求</span>索赔,我应该怎么做?</span></strong></h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">去年7月份的货总共发了5万个非标螺丝,到<span style="color: black;">此刻</span>客人说有2个断掉了,就要把货还给<span style="color: black;">咱们</span>。说<span style="color: black;">咱们</span>的货物质量有问题,<span style="color: black;">她们</span>不会用有潜在危险的<span style="color: black;">制品</span>的,<span style="color: black;">需求</span>索赔。之前<span style="color: black;">已然</span>有一笔小赔给<span style="color: black;">她们</span>了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">我觉得不是<span style="color: black;">咱们</span><span style="color: black;">制品</span>质量很差,在签合同的时候<span style="color: black;">亦</span><span style="color: black;">无</span>写<span style="color: black;">有些</span>关于索赔的事项,<span style="color: black;">况且</span>所有的货物在装运前都出样经过客人检测的,都说OK的。<span style="color: black;">倘若</span>客人说<span style="color: black;">必定</span>要索赔,还要我贴运费!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">我的疑问是<span style="color: black;">为何</span>去年货运到目的地的时候<span style="color: black;">无</span><span style="color: black;">发掘</span>问题,到<span style="color: black;">此刻</span>我想用<span style="color: black;">亦</span>用的差不多了再来反映呢?客人说要么索赔,要么终止所有的合同,迄今为止,要有10万美金的货要出。<span style="color: black;">这般</span>的客人还要不要跟他做生意?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">答:</span></strong><span style="color: black;">首要</span>,你们要内部仔细调查,<span style="color: black;">倘若</span>那批<span style="color: black;">制品</span>确实存在问题,那就补发货给他。其次,<span style="color: black;">倘若</span>你们出口的<span style="color: black;">制品</span>是<span style="color: black;">经过</span>对方的检测的,<span style="color: black;">那样</span>当初<span style="color: black;">是不是</span>有拿到<span style="color: black;">她们</span>的检测 Certificate?<span style="color: black;">通常</span>五金件出口的话<span style="color: black;">是不是</span><span style="color: black;">准许</span>有<span style="color: black;">必定</span>比率的次品,<span style="color: black;">倘若</span>有检测Certificate并<span style="color: black;">准许</span>有次品<span style="color: black;">显现</span>且次品的存在率在规定的范围内,你们就应该据理力争,不赔货给他。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">再者,过了半年以后才<span style="color: black;">发掘</span>货有问题,有很大的<span style="color: black;">原由</span>可能是<span style="color: black;">她们</span>的货销路<span style="color: black;">欠好</span><span style="color: black;">或</span>别的,<span style="color: black;">因此</span>想从你们这边挽回损失;何况<span style="color: black;">由于</span>你不想得罪客户而赔货给他,让他觉得他的<span style="color: black;">需求</span>是<span style="color: black;">能够</span>得到满足的。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">当然,外贸流程后期上的事情比较琐碎,<span style="color: black;">这儿</span><span style="color: black;">不可</span>一一举例。<span style="color: black;">这儿</span>,<span style="color: black;">亦</span>只是从分享外贸经验的<span style="color: black;">方向</span>,给各位稍微举些比较经典的操作问题和相应的<span style="color: black;">处理</span><span style="color: black;">方法</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">遇到<span style="color: black;">详细</span>问题,还是得<span style="color: black;">详细</span>分析,权衡买卖双方利益后做出比较理智的处理结果,<span style="color: black;">不可</span>意气用事,毕竟这是生意。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/yqVAqoZvDibFmQoNR6iaxQxSgCeqT5RVqMJPskOZwibpscACpabsMIWwo3JTOyarP4H3zpeCJ9kaEZNicNEmleja1Q/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><img src="http://mmbiz.qpic.cn/mmbiz/QKDxrVYehicecJsmMUuWF2pOiaTZ0V7ObC9icg9A5PibMGOBGBRibAd7h3wTKtYuavNuE44fgibub18lXdxz91u49XJQ/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"><img src="http://mmbiz.qpic.cn/mmbiz/7dZmMhCSFSflicqvUoEhJIktw9CNQZaoonLfBvMNPJy87OqAIR7URAIrEiavnchlicdF71zxqwWghwYqicf8fdW67w/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
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