nqkk58 发表于 2024-8-28 11:32:01

外贸业务员该怎么样加强工作效率?


    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/ibXE5WHqMKKVLxUx1nR08TneWcibgxgBdZB9EqJzOnUtl9DvORhRdttXKuJXOCSbD1bC3ia9IsAuCgJJZylOKlBuA/0?wx_fmt=gif&amp;tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;">小贴士</span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">点击上方标题下“<strong style="color: blue;"><span style="color: black;">广州外贸圈</span></strong>”进入公众号后,关注回复“<strong style="color: blue;"><span style="color: black;">客户管理表</span></strong>”,<span style="color: black;">就可</span>免费获取精做Excel表——《客户跟进管理表》。管理表内容<span style="color: black;">触及</span>非常全,客户资料,跟进程度等等,实为外贸业务员有效管理自己客户的<span style="color: black;">必须</span>工具!</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/QKDxrVYehicfLJxg7bpPgMPUape9ldo0YxicOLAvskfTmfeXVj0dcyFxiaibiadZMl6AmtQdtDwbvsWGXiaicsytEZeicw/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">今天就从<span style="color: black;">怎么样</span>利用时间来谈谈外贸业务员该<span style="color: black;">怎么样</span><span style="color: black;">加强</span>工作效率。</p>
    <h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">&nbsp; <span style="color: black;">1、</span>上班<span style="color: black;">第1</span>步查汇率</span></h2>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">做外贸的人不能不<span style="color: black;">晓得</span>汇率,<span style="color: black;">因此</span>上班先打开网页查看一下各国汇率<span style="color: black;">状况</span>,<span style="color: black;">通常</span>以中行或央<span style="color: black;">行径</span>参考。<span style="color: black;">另一</span>,还要<span style="color: black;">瞧瞧</span>国内的原材料的价格走向,<span style="color: black;">因此呢</span>,外贸大都是大批量生意,有一点波动都会给你带来很大影响。这个过程大概只需<span style="color: black;">非常</span>钟就<span style="color: black;">能够</span>。</p>
    <h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;"><span style="color: black;">2、</span><span style="color: black;">守护</span>客户<span style="color: black;">基本</span>性工作</span></h2>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">守护</span>客户是所有业务员的必修课,要从每一个细节做起。<span style="color: black;">因此</span><span style="color: black;">每日</span>都要打开邮件客户端,看一下客户跟踪<span style="color: black;">状况</span>表,查看一下有<span style="color: black;">那些</span>客户是<span style="color: black;">已然</span>有一段时间<span style="color: black;">无</span>联系的。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">(<span style="color: black;">一般</span><span style="color: black;">通常</span>是<span style="color: black;">根据</span>2-3个星期<span style="color: black;">上下</span>的时间)给<span style="color: black;">她们</span>逐个发<span style="color: black;">有些</span>问候的邮件,邮件的内容<span style="color: black;">按照</span><span style="color: black;">区别</span>的对象而定。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">这么做的好处有以下几点:</strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1.<span style="color: black;">和未成交客户保持联系,让他始终记得你,<span style="color: black;">亦</span><span style="color: black;">便是</span>存在感。</span></strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">倘若</span>某天一客户正准备换供应商的时看到你发的邮件,那他可能把目光就投向了你,你的机会就来了。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">并且给<span style="color: black;">她们</span>的感觉是你的服务很好、有诚意跟他合作,<span style="color: black;">那样</span>,<span style="color: black;">倘若</span>当他的老供应商出问题的时候,他自然就想到你。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这儿</span>要记住,邮件的内容<span style="color: black;">必定</span>要以简洁、轻描淡写为主,千万别写太冗长,客户<span style="color: black;">无</span>时间看,<span style="color: black;">由于</span>他<span style="color: black;">每日</span>接到的邮件<span style="color: black;">非常多</span>,<span style="color: black;">况且</span>你在写<span style="color: black;">研发</span>信的时候就<span style="color: black;">已然</span>写一堆<span style="color: black;">机构</span>介绍了,所以跟进的时候<span style="color: black;">基本</span>就不需要再写了,写多了客户会反感。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2.<span style="color: black;">和已成交客户保持联系,会增进彼此感情。</span></strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">设想一下,假如你从商场里买了一个不知名品牌的电器,<span style="color: black;">1星期</span>后<span style="color: black;">忽然</span>有个回访<span style="color: black;">tel</span>,问您在<span style="color: black;">运用</span>时,有<span style="color: black;">无</span>什么问题,<span style="color: black;">或</span>疑问,您的<span style="color: black;">意见</span>会对<span style="color: black;">她们</span>今后<span style="color: black;">提高</span><span style="color: black;">制品</span>的品质和服务起到至关重要的<span style="color: black;">功效</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">此时</span>你是不是感觉有种受宠若惊的感觉?不管怎么样,起码服务应该说是比较满意的。对这个商家内心<span style="color: black;">亦</span>会产生一分好感。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此</span>有些业务员只看眼前利益,认为出了货,收到钱就over了,其实这是错的。每一次售后跟进都有可能是一次客户决定返单的机会,<span style="color: black;">况且</span>这对加强客户对你的印象<span style="color: black;">乃至</span>信任,都会起到非常好的<span style="color: black;">功效</span>。这种举手之劳的事<span style="color: black;">为何</span>不做呢?</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟上面<span style="color: black;">同样</span>,这种邮件的内容<span style="color: black;">必定</span>要简洁、轻描淡写。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">3.<span style="color: black;">提醒老客户<span style="color: black;">是不是</span><span style="color: black;">思虑</span>新的订单计划。</span></strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">老客户收到你的邮件后<span style="color: black;">通常</span>会<span style="color: black;">火速</span>回复你的邮件,<span style="color: black;">况且</span>有些客户会<span style="color: black;">通知</span>你<span style="color: black;">详细</span>什么时候会有新的订单,<span style="color: black;">倘若</span><span style="color: black;">这般</span>,当然是最好的结果。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这些事情做起来很简单,<span style="color: black;">况且</span>占用时间<span style="color: black;">亦</span>不多,<span style="color: black;">然则</span>效果是非常好的,做生意<span style="color: black;">亦</span>是交<span style="color: black;">伴侣</span>,时间长了,感情就深了。</p>
    <h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;"><span style="color: black;">3、</span>列工作计划表</span></h2>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">做什么事都要养成好习惯,做到有计划,有条不紊的进行。外贸业务是一项连续性很强的工作,比较辛苦,要能熬能<span style="color: black;">保持</span>。<span style="color: black;">针对</span>昨天没完成的工作,今天<span style="color: black;">必定</span>要完成。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">而后</span><span style="color: black;">起始</span>计划今天的工作内容,其实最好是头一天就计划好今天做什么,<span style="color: black;">这般</span>不至于手忙脚乱,有些人工作<span style="color: black;">便是</span><span style="color: black;">基本</span><span style="color: black;">无</span>计划性,想到什么做什么,没头没脑的忙得不可开交,最后客户却丢着好几个月<span style="color: black;">无</span>跟进。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">做任何事情时都要清楚自己在做什么,目的什么,<span style="color: black;">倘若</span>你的想法是迫切<span style="color: black;">期盼</span><span style="color: black;">增多</span>收入,<span style="color: black;">那样</span><span style="color: black;">咱们</span>计划表中重要的事情<span style="color: black;">便是</span><span style="color: black;">思虑</span>做一切能够<span style="color: black;">加强</span>业绩的事情,<span style="color: black;">而后</span>你的工作<span style="color: black;">便是</span>围绕这个<span style="color: black;">目的</span>开展。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>你的<span style="color: black;">目的</span>只是想保持安定的生活,工作给不了你什么<span style="color: black;">愉快</span>,即使接单<span style="color: black;">亦</span><span style="color: black;">无</span>成就感,<span style="color: black;">那样</span>你的工作大部分内容可能<span style="color: black;">亦</span>只是在<span style="color: black;">守护</span>老客户。想有好的结果,就得付出<span style="color: black;">更加多</span>的<span style="color: black;">奋斗</span>,这句话对任何行业任何人都适用。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">至于怎么去按排你的工作计划,先列个<span style="color: black;">名单</span>,把<span style="color: black;">每日</span>要做的事情用列出来。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">而后</span><span style="color: black;">按照</span>事情的性质分为四类:</strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1.重要不紧急。</strong>如,<span style="color: black;">研发</span>新客户,跟进未成交客户,<span style="color: black;">科研</span><span style="color: black;">目的</span>市场,和客户<span style="color: black;">创立</span>信任,制定<span style="color: black;">营销</span>计划和工作<span style="color: black;">目的</span>,改进与供应商的关系,<span style="color: black;">熬炼</span>身体,好好吃一顿午饭,适当<span style="color: black;">休憩</span>等,当然这个<span style="color: black;">能够</span>按<span style="color: black;">每一个</span>人的<span style="color: black;">详细</span><span style="color: black;">状况</span>而定。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2.重要且紧急。</strong>如,跟客户谈判,催客户尾款,给意向客户报价,给客户做PI,准备样品,完成工作计划,这些事可能比较难,但这是维持你现有的业绩的事情,<span style="color: black;">亦</span>是你的饭碗。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">3.紧急不重要。</strong>如,其他<span style="color: black;">分部</span><span style="color: black;">需求</span>你<span style="color: black;">协同</span>的工作,领导交待的非业务性工作。<span style="color: black;">非常多</span>事情看似很“紧急”,<span style="color: black;">实质</span>上拖一拖,<span style="color: black;">乃至</span>不办,<span style="color: black;">亦</span>无关大局,<span style="color: black;">按照</span>你的大局而定,把握好主次,平衡好时间,学会<span style="color: black;">拜托</span>或分配这些事务交给助理、跟单<span style="color: black;">乃至</span>新业务员去做,<span style="color: black;">恰当</span>的分配你的精力。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">4.既不紧急<span style="color: black;">亦</span>不重要。</strong>如,娱乐上网,闲聊,消遣,一个真正的职业人,做这些事大都是为了放松自己,以蓄备<span style="color: black;">更加多</span>力量让自己更好的<span style="color: black;">起始</span>新的工作。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">平时把<span style="color: black;">重点</span>时间和精力<span style="color: black;">重点</span>集中于前两类事务,你的工作才真正有效率。具休<span style="color: black;">运用</span>的时间和精力都依你个人<span style="color: black;">状况</span>而定。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">通常</span><span style="color: black;">来讲</span>,一个成功业务员<span style="color: black;">每日</span>的时间是这么分配的:</strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1.<span style="color: black;">每日</span>花半个小时对一段时间未联系的客户问好。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2.<span style="color: black;">每日</span>花半个小时阅读yahoo等国外网站的英文<span style="color: black;">资讯</span>,多<span style="color: black;">认识</span>一点时事,对你<span style="color: black;">认识</span>国外市场有<span style="color: black;">帮忙</span>,并且能<span style="color: black;">熬炼</span>阅读能力。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3.<span style="color: black;">每日</span>半小时至一小时用来回复老客户的邮件,前文说了简洁表达清楚<span style="color: black;">就可</span>。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4. 把<span style="color: black;">更加多</span>的精力用来<span style="color: black;">研发</span>新客户,认真<span style="color: black;">思虑</span>和<span style="color: black;">科研</span><span style="color: black;">怎么样</span>去跟进和回复潜在客户,力求<span style="color: black;">创立</span>起良好信任。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">5. <span style="color: black;">每日</span>花半小时的时间来<span style="color: black;">科研</span><span style="color: black;">认识</span><span style="color: black;">目的</span>市场,<span style="color: black;">认识</span>其市场<span style="color: black;">营销</span>价格、市场<span style="color: black;">平常</span>品牌、其他供应商和其分销商的<span style="color: black;">状况</span>、<span style="color: black;">目的</span>市场上行业内的标杆客户、<span style="color: black;">重点</span>规格类型、该国最大的几个supermarket、该国最<span style="color: black;">重点</span>的最常用一两个B2B网站等等,当然你<span style="color: black;">亦</span><span style="color: black;">能够</span>用<span style="color: black;">更加多</span>的时间。</p>
    <h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;"><span style="color: black;">4、</span><span style="color: black;">恰当</span><span style="color: black;">有效</span>地运用工具<span style="color: black;">研发</span>客户及回复客户邮件</span></h2>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">完成每日计划之后,时间应该在9点或9点半<span style="color: black;">上下</span>。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">正常<span style="color: black;">状况</span>下,早上的这段时间,人的脑子里还是空的,还<span style="color: black;">不可</span>完全进入状态,属于效率不高的一段时间。所这段时间内适合做<span style="color: black;">有些</span>机械的、闲杂的工作。<span style="color: black;">因此呢</span><span style="color: black;">通常</span>人都用这段时间发<span style="color: black;">研发</span>信。<span style="color: black;">通常</span>耗时半小时或一小时,结束时间<span style="color: black;">掌控</span>在10点半之前。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">当然有些人认为,应该<span style="color: black;">按照</span><span style="color: black;">区别</span>时区的客户,<span style="color: black;">选取</span><span style="color: black;">区别</span>的时区去发<span style="color: black;">研发</span>信。<span style="color: black;">这般</span><span style="color: black;">保证</span><span style="color: black;">研发</span>信能够出<span style="color: black;">此刻</span>客户邮件列表的最上部。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">当然,<span style="color: black;">倘若</span>你能<span style="color: black;">思虑</span>这点那是最好的,但办法是人想出来的,你<span style="color: black;">能够</span>用别的<span style="color: black;">办法</span>去吸引客户的<span style="color: black;">重视</span>力。</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">比方说:邮件标题的写法、设置邮件高优先级标签等等。</p><span style="color: black;">猜 你 喜 欢</span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1、</span><span style="color: black;"><a style="color: black;">史上最全订单跟进英文模板,不容<span style="color: black;">错失</span>!</a></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2、</span><span style="color: black;"><a style="color: black;">教你一步步在询盘回复上拿下客户</a></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3、</span><a style="color: black;"><span style="color: black;">会聊天才会出单</span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4、</span><a style="color: black;"><span style="color: black;">【官方公告】Alibaba.com 商品信息滥发处罚规则<span style="color: black;">诠释</span></span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">5、</span><a style="color: black;"><span style="color: black;">外贸总监20年</span></a>的从业精华,不看<span style="color: black;">必定</span><span style="color: black;">懊悔</span>!</p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">6、</span><a style="color: black;"><span style="color: black;">客户总说我报价高,<span style="color: black;">怎样</span>巧妙应对?</span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">7、</span><a style="color: black;"><span style="color: black;">询盘回复技巧:回复时间、主题、格式、报价思路!</span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">8、</span><a style="color: black;"><span style="color: black;">外贸业务员接待客户看厂要<span style="color: black;">重视</span>的9个要点</span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">9、</span><a style="color: black;"><span style="color: black;">【干货】P4P纯实操技巧,外贸运营必须<span style="color: black;">晓得</span>!</span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">十、</span></span><a style="color: black;"><span style="color: black;">【干货】P4P数据分析及优化</span></a></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/QKDxrVYehicfLJxg7bpPgMPUape9ldo0YxicOLAvskfTmfeXVj0dcyFxiaibiadZMl6AmtQdtDwbvsWGXiaicsytEZeicw/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz_jpg/CYSexAN9f62bcI7HHGicibwNLUZPCC9yLKXcs98wicL0LYia6Kh1A5gLKtTlWYbqCiaEM4M5BQPZ370FGibPQ12sialPA/640?wx_fmt=jpeg&amp;tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>




流星的美 发表于 2024-9-3 04:11:34

祝福你、祝你幸福、早日实现等。
页: [1]
查看完整版本: 外贸业务员该怎么样加强工作效率?