4S店月入上万的续保专员,是怎么样盘活门店续保业务?
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">推送中国汽车服务商数字化经营</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/d7d297237b874bc0961f9471259d54d5~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=h56jP%2FTs8fLxe%2ByegbUeQLMDKYE%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在4S店工作过的<span style="color: black;">伴侣</span>都<span style="color: black;">晓得</span>,咱4S店除新车买卖业务外,还有汽车后市场业务。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">然而,<span style="color: black;">因为</span>疫情<span style="color: black;">原由</span>,<span style="color: black;">没</span>论是新车、二手车,还是汽车后市场业务,相比同季度都下滑<span style="color: black;">非常多</span>。就在<span style="color: black;">非常多</span>人抱怨行情<span style="color: black;">欠好</span>,生意难做时而有的人却<span style="color: black;">已然</span><span style="color: black;">经过</span>移动互联网<span style="color: black;">器具</span>,赚得盆满钵满,<span style="color: black;">例如</span>薇娅卖火箭、罗永浩直播首秀交易额高达1.1亿多等。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/fff1a79f4c9c4b528136530c88a40d84~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=IieYDJk33SK8SIaOTLYiv4ZMEyo%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">那样</span>是不是咱们4S店续保业务,<span style="color: black;">亦</span><span style="color: black;">能够</span>在线上进行呢?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答案,是<span style="color: black;">能够</span>!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">但在4S店续保业务搬到线上之前,咱们的续保专员,<span style="color: black;">必须</span><span style="color: black;">知道</span>自己的岗位职责,能<span style="color: black;">熟悉</span>操作线下业务,<span style="color: black;">才可</span>在线上为顾客<span style="color: black;">供给</span>更加专业服务。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/0341263659fd47c9a56b317255e80093~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=kFvvsSdUtgVPgpyy5cv2oWi2vC4%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">优秀的续保专员须具备以下四种能力</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1、熟知车险条款及理赔操作流程</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2、出单系统操作<span style="color: black;">熟悉</span>并代管保单</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3、能<span style="color: black;">熟悉</span>为顾客解析保险条款及理赔流程</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4、续保客户与新保客户保险资料要<span style="color: black;">即时</span>录入系统</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/a3390062e0494cb8883e548ce50ef19a~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=J6qd9k15CVC6eHojejhxVbR%2BWtU%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">除具备以上4种能力外,还要有较强的观察力和分析力。</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">由于</span>所有的续保业务战败<span style="color: black;">原由</span>,可大致归纳为两点:</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1、外面的价格便宜</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">由于</span><span style="color: black;">咱们</span>4S店在做续保业务时,拼价格<span style="color: black;">咱们</span>是拼<span style="color: black;">不外</span>保险<span style="color: black;">机构</span>自己的<span style="color: black;">tel</span><span style="color: black;">营销</span>平台。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此</span><span style="color: black;">咱们</span>要<span style="color: black;">警觉</span>保险<span style="color: black;">机构</span>与我们抢业务,<span style="color: black;">即时</span><span style="color: black;">发掘</span>应急处理。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2、客户在<span style="color: black;">伴侣</span>那里买续保</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">若意向顾客<span style="color: black;">伴侣</span><span style="color: black;">亦</span>是做续保业务的,站在信任的<span style="color: black;">方向</span>讲,顾客会优先<span style="color: black;">选取</span>,在自己<span style="color: black;">伴侣</span>那为爱车进行续保。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此</span><span style="color: black;">咱们</span>4S店续保人员,在业务沟通方面要有敏锐的洞察力,能<span style="color: black;">有效</span>辨识顾客话里言外之音,做到服务质量<span style="color: black;">得到</span>顾客的认同。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/5f94c61fb3c44088afc6346c32321a9d~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=kNhKjIQo1MuIJKwFi264L%2BjRaGg%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">咱们</span>4S店续保人员在抢业务时,即抢<span style="color: black;">不外</span>保险<span style="color: black;">机构</span>,<span style="color: black;">亦</span>抢<span style="color: black;">不外</span>熟人交易;那是不是4S店续保业务做起来很难,续保人员薪资<span style="color: black;">薪水</span>想要月薪过万<span style="color: black;">更加是</span>难上加难呢?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">上面<span style="color: black;">说到</span>,疫情让<span style="color: black;">非常多</span><span style="color: black;">公司</span>举步维艰,<span style="color: black;">亦</span>让<span style="color: black;">非常多</span><span style="color: black;">公司</span>迎来新的发展契机。4S店业务难做是受地理位置和业务经营方式影响,<span style="color: black;">引起</span>门店引流拓客及转化比其它行业略显艰难。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/65e3fde7b4934441b2c5c16632ad4aad~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=75Nud2OagUXWxJor3iECJtW3ZSk%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">但随着5G时代的到来,移动互联网高速发展,<span style="color: black;">咱们</span>4S店所有业务,<span style="color: black;">能够</span><span style="color: black;">经过</span>车知岛SaaS系统,实现全业务在线数字化经营。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">咱们4S店续保业务<span style="color: black;">能够</span>搬到车知岛SaaS平台,实现数字化在线运营。4S店负责人只<span style="color: black;">必须</span>在车知岛商家后台,<span style="color: black;">根据</span>提示提交<span style="color: black;">关联</span>资料、进行<span style="color: black;">关联</span>设置,就<span style="color: black;">能够</span>开启48小时,不限时间,不限地点;4S店全天候续保业务在线化经营,让4S店续保业务做起来简单又<span style="color: black;">容易</span>。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/deba9946b9f64996942b0a9ec56548e5~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1722416321&x-signature=7lQC%2BvvYjkIPtU4K4gbhKXd2ey8%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4S店还<span style="color: black;">能够</span><span style="color: black;">经过</span>车知岛SaaS平台CRM营销矩阵,为门店进行<span style="color: black;">有效</span>的引流拓客,<span style="color: black;">协同</span>车知岛积分商城,实现高性能粘客高转化率,4S店续保专员月薪想<span style="color: black;">不外</span>万都难。</p>
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