阿里巴巴国际站外贸业务员的一整天工作流程
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第1</span>次在头条发布<span style="color: black;">文案</span>,感觉还<span style="color: black;">没</span>从下笔,<span style="color: black;">发帖</span>初衷是<span style="color: black;">期盼</span>能够在头条认识<span style="color: black;">更加多</span>同行业的兄弟姐妹,<span style="color: black;">大众</span>相互交流,相互学习,相互进步。接下来,我给<span style="color: black;">大众</span>整理下<span style="color: black;">咱们</span>阿里巴巴国际站的<span style="color: black;">平常</span>工作流程。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/121be8ef330a4298a06283b938ce97dd~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1721333549&x-signature=kMlJ6ypCNemNv0kqamuCRucE7KY%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">早上睁开眼睛,<span style="color: black;">首要</span><span style="color: black;">瞧瞧</span>有<span style="color: black;">无</span>客户在夜间发的询盘,<span style="color: black;">即时</span>回复客户,询问客户需求并向客户索要联系方式,(<span style="color: black;">日前</span><span style="color: black;">咱们</span>用的最多的还是whatsapp 和 wechat)。<span style="color: black;">由于</span><span style="color: black;">咱们</span>做的是工业品,都是定制品,几乎<span style="color: black;">无</span>RTS(Ready to ship),<span style="color: black;">每一个</span><span style="color: black;">制品</span>都<span style="color: black;">必须</span>和客户确认价格、货期和运费,索要联系方式这步非常关键。<span style="color: black;">另一</span>,客户在发询盘的<span style="color: black;">同期</span>,<span style="color: black;">亦</span>会向其他同行业店铺发送询盘,<span style="color: black;">做为</span><span style="color: black;">第1</span>个回复客户的供应商会给客户留下比较好的印象,<span style="color: black;">因此</span>,做到<span style="color: black;">即时</span>回复,<span style="color: black;">亦</span>非常有必要,<span style="color: black;">错失</span>这个村,客户就去下一个店了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">8:30匆匆忙忙吃完早饭来到<span style="color: black;">机构</span>后,开启元气满满的一天,打开国际站后台,处理询价,整理出正式报价单,分时段发送给各个客户,(邮件<span style="color: black;">或</span>阿里旺旺任何时候都<span style="color: black;">能够</span>发送,但<span style="color: black;">倘若</span>是客户常用聊天软件的话,还是<span style="color: black;">必须</span><span style="color: black;">重视</span>,<span style="color: black;">由于</span>有的客户在睡觉,发送的时候<span style="color: black;">必须</span><span style="color: black;">重视</span>时差,<span style="color: black;">以避免</span>影响客户);</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这个时候,差不多到早上10点了,10点到12点,这个时间区间,我觉得是我精神状态最好的时候,我<span style="color: black;">一般</span>拿来<span style="color: black;">研发</span>新客户和回访有意向的老客户,<span style="color: black;">提高</span>询盘量和转化率。之后再查下<span style="color: black;">近期</span>订单<span style="color: black;">状况</span>:查查客户货物到库<span style="color: black;">状况</span>,查查发出货物的物流轨迹,对<span style="color: black;">每一个</span>订单,大体上的进度,心中都<span style="color: black;">必须</span>有所知晓。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/fa03fb5eb8bd4bbeadbf0a328c756740~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1721333549&x-signature=HNu%2BaElMwMqLnFm8pXpU3nvQI0A%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">下午2点到5点,是<span style="color: black;">咱们</span>最忙的时候,<span style="color: black;">非常多</span>老客户在下午会发询盘过来,下午基本上都是处理报价、<span style="color: black;">商场</span>谈判、发送PI,安排国际物流包货发货....,一通下来,差不多就到了下班时间点。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/0af065a27c9e41b1b2ab500c1239358a~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1721333549&x-signature=ueqElpOLPT9ZSXpWJYM6q2si5fA%3D" style="width: 50%; margin-bottom: 20px;"></div>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/65b0e1f0601643d8a3ef9dff31cd9a8c~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1721333549&x-signature=%2BwROmizOMI3Lf%2FAJO3RG1esdlYw%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">到<span style="color: black;">夜晚</span>,收拾完后,我<span style="color: black;">亦</span>会<span style="color: black;">经过</span>网络,学习<span style="color: black;">有些</span>外贸知识和<span style="color: black;">制品</span>专业知识,<span style="color: black;">由于</span>我之前并不是做跨境电商的,我之前从事的是汽车4S店售后服务工作,专业跨度比<span style="color: black;">很强</span>,<span style="color: black;">因此</span>,唯有<span style="color: black;">经过</span><span style="color: black;">持续</span>地学习来弥补的自己知识面。<span style="color: black;">另一</span>,<span style="color: black;">亦</span>是<span style="color: black;">期盼</span>借助这个平台认识<span style="color: black;">更加多</span>的同行,学到<span style="color: black;">更加多</span>的知识。</p>
楼主发的这篇帖子,我觉得非常有道理。 感谢楼主的分享!我学到了很多。 你的话语如春风拂面,温暖了我的心房,真的很感谢。
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