报价没过千实质收费3800元!“李鬼”频发背面:搬场乱象为么屡禁不止?
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">拨打<span style="color: black;">搬迁</span>小卡片的<span style="color: black;">tel</span>、网上搜索知名<span style="color: black;">搬迁</span><span style="color: black;">机构</span>,可来的却是搬场“李鬼”,要价直接比<span style="color: black;">tel</span>里的报价高出数倍……</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">无论是身边,还是社交平台上,<span style="color: black;">这般</span>的经历早已不是<span style="color: black;">鲜嫩</span>事。<span style="color: black;">数年</span>来,关于规范搬场服务的整治行动<span style="color: black;">连续</span>开展。然而直到今天,仍有不少人还在被搬场“李鬼”所<span style="color: black;">困惑</span>。记者留意到,又一年毕业季到来,关于搬场坐地起价的投诉,<span style="color: black;">亦</span>多了起来。<strong style="color: blue;">这<span style="color: black;">背面</span>,一个问题令人深思:搬场乱象<span style="color: black;">为么</span>屡禁不止?</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">报价和实付价<span style="color: black;">常常</span>相差数倍</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">“公兴搬场”是市民周先生印象中的知名搬场<span style="color: black;">机构</span>之一。为此,在为店铺<span style="color: black;">搬迁</span>前,他特意在百度上搜索,<span style="color: black;">选取</span>了看上去比较<span style="color: black;">可靠</span>的一家“公兴搬场”。“<span style="color: black;">tel</span>是400开头,后面<span style="color: black;">好似</span>是96964。对方说车辆起步价是500元,超过<span style="color: black;">必定</span>的<span style="color: black;">千米</span>数要追加,人工费则是每人每小时80元。”跟接线员的沟<span style="color: black;">经过</span>程,周先生依然历历在目,“听到细则这么<span style="color: black;">知道</span>,我比较<span style="color: black;">安心</span>,<span style="color: black;">她们</span>还承诺<span style="color: black;">无</span>额外收费。”</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">然而,让周先生没想到的是,他就此一步步落入了对方设好的陷阱中:<span style="color: black;">搬迁</span>前一晚,接单的师傅发来短信,人工费变<span style="color: black;">成为了</span><span style="color: black;">第1</span>个小时每人80元,第二个小时每人160元。<span style="color: black;">思虑</span>到临时换人不方便,且价格<span style="color: black;">亦</span>在可接受的范围内,周先生未提出异议。<span style="color: black;">搬迁</span>当天,3个师傅到了现场后,<span style="color: black;">花费</span>再次<span style="color: black;">提高</span>:装车费和卸车费,还需额外再付720元。“<span style="color: black;">然则</span>都打包好了,懒得再折腾,就只能吃亏了。”且工作人员收钱后连收据都没开,便径直离开了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">接连几次变价,价格从<span style="color: black;">本来</span>谈好的不到1000元直接翻了个倍,这让周先生<span style="color: black;">非常</span>不爽。周先生再次拨打4008896964<span style="color: black;">tel</span>质疑未提前<span style="color: black;">通知</span>所有收费,对方竟回复<span style="color: black;">叫作</span>“这是行规,每辆车都有”。周先生<span style="color: black;">此时</span><span style="color: black;">发掘</span>,自己联系的并非真正的“公兴搬场”。在上海市消保委的官方网站里,<span style="color: black;">陈列</span>了备案过的正规搬场<span style="color: black;">机构</span>,其中,上海公兴搬场物流有限<span style="color: black;">机构</span>的联系<span style="color: black;">tel</span>是96964,<span style="color: black;">无</span>任何前缀,“我还留意了<span style="color: black;">她们</span>的车辆,颜色、标识都跟正规‘公兴搬场’高度雷同。”周先生说。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">王女士在百度上搜到的“强生搬场”<span style="color: black;">亦</span>是彻头彻尾的“李鬼”。王女士告诉记者,当时接线员<span style="color: black;">按照</span>她的描述给出了几百元的报价。结果,到了约定好<span style="color: black;">搬迁</span>的那天,对方来了5个人,搬完家,竟要价3800元。“我没办法,只能付钱。”与周先生类似,她<span style="color: black;">亦</span>没能留存任何收据。记者搜索<span style="color: black;">发掘</span>,上海市道路运输管理局官网公示的搬场运输企业名录中,并无任何带有“强生”字眼的<span style="color: black;">机构</span>。</p><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-tjoges91tu/TitXQyxGY9PLQ8~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1730100463&x-signature=3GCT8tWHQaKUp3LdwvgO%2BbQRunk%3D" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">△上海市道路运输管理局官网公示的搬场运输企业名录中,并无任何带有“强生”字眼的<span style="color: black;">机构</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在12345市民服务热线,<span style="color: black;">这般</span>的投诉还有不少。记者梳理<span style="color: black;">发掘</span>,除了这些400开头的“李鬼”<span style="color: black;">机构</span>,<span style="color: black;">亦</span>不乏货拉拉、滴滴等网络平台的投诉,只<span style="color: black;">不外</span>,平台尚有投诉处理机制,而被“李鬼”<span style="color: black;">诈骗</span>的消费者,却<span style="color: black;">常常</span>因缺乏证据,陷入维权困境。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">症结是从业门槛低?</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">上海<span style="color: black;">公众</span>物流所属<span style="color: black;">公众</span>搬场<span style="color: black;">机构</span>负责人刘伟军介绍,搬场行业入门门槛很低。“尤其是居民<span style="color: black;">搬迁</span>服务,只要花几万元,到二手市场买辆货车,拉几个亲戚<span style="color: black;">伴侣</span><span style="color: black;">或</span>临时雇几个搬运工,再登记个<span style="color: black;">tel</span>号码,生意就能做起来了。”一基层执法队员则告诉记者,2022年修正的《中华人民共和国道路运输条例》中规定,<span style="color: black;">运用</span>总质量4500千克及以下普通货运车辆从事普通货运经营的,无需申请取得道路运输经营许可证及车辆营运证,这对搬场运输行业<span style="color: black;">来讲</span>是一次解绑,但<span style="color: black;">亦</span>给了<span style="color: black;">有些</span>有心人钻空子的空间。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">另一方面,随着传播媒介的发展,可进行推广的平台<span style="color: black;">亦</span>越来越丰富,“搬场李鬼”们招揽生意的门槛<span style="color: black;">亦</span>越来越低。记者采访时,几名被迫加价的市民均<span style="color: black;">暗示</span>,对搜索平台比较信任。搜索平台的信息可信吗?记者输入“搬场”后,百度首页<span style="color: black;">表示</span>的词条里上海前5家<span style="color: black;">搬迁</span><span style="color: black;">机构</span>都标注了“<span style="color: black;">宣传</span>字样”,但仔细同官方备案的<span style="color: black;">机构</span>名录对比可<span style="color: black;">发掘</span>,这5家无一在名录中。记者以搬场<span style="color: black;">机构</span>的名义,向百度推广客服询问推广所需资料及价格,对方<span style="color: black;">暗示</span>,首次合作需<span style="color: black;">供给</span>营业执照、公章、对公账户等信息,并缴纳6000元的预存款,推广时间、关键词则可在后台<span style="color: black;">自动</span>设置,“<span style="color: black;">倘若</span>您<span style="color: black;">机构</span><span style="color: black;">无</span>网站,<span style="color: black;">咱们</span>还可<span style="color: black;">以避免</span>费帮忙做网页,<span style="color: black;">乃至</span><span style="color: black;">供给</span>400开头的<span style="color: black;">tel</span>。”说着,对方发来了“强生<span style="color: black;">搬迁</span>”的模版,网页布局跟记者看到的一家400-8085981的“公兴搬场”网页如出一辙,在随后的询问中,客服<span style="color: black;">叫作</span>物流行业大部分都是百度搭建的网页,“抬头名<span style="color: black;">叫作</span>都是签约<span style="color: black;">机构</span>的简<span style="color: black;">叫作</span>,只要一致<span style="color: black;">就可</span>。”那<span style="color: black;">机构</span>名<span style="color: black;">叫作</span>在哪?记者拉到页面最下方,才看到了底部的几个字:公兴搬场<span style="color: black;">搬迁</span>(深圳)有限<span style="color: black;">机构</span>上海居企物流分<span style="color: black;">机构</span>,显然跟上海公兴搬场物流有限<span style="color: black;">机构</span>并非同一主体。</p><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-tjoges91tu/TitXQziUdYXFH~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1730100463&x-signature=jCgmYJ515me9YFhzIbbW9IkDHWw%3D" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">△客服<span style="color: black;">暗示</span>,可帮忙搭建网页,创建400<span style="color: black;">tel</span>。</strong></p><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-tjoges91tu/TitXR0b3Wi9jtm~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1730100463&x-signature=0F33msr78l1kzsQcbJkTMohIff4%3D" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">△客服<span style="color: black;">叫作</span>类似网页为模板搭建。</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">“像百度等互联网平台实行竞价推广模式,有的时候黑搬场比正规企业<span style="color: black;">更易</span>被消费者找到。”刘伟军感慨,手机端App、小程序、公众号乃至短视频平台的<span style="color: black;">显现</span>,再次加剧了这一现象。“<span style="color: black;">搬迁</span>属于消费频次低的服务,市民<span style="color: black;">常常</span>不<span style="color: black;">熟练</span>行业企业,<span style="color: black;">亦</span><span style="color: black;">不可</span><span style="color: black;">需求</span><span style="color: black;">她们</span>记住<span style="color: black;">tel</span>号码,<span style="color: black;">因此</span>当信息混杂在<span style="color: black;">一块</span>时,<span style="color: black;">她们</span><span style="color: black;">亦</span>难以分辨,容易陷入别人设下的陷阱。<span style="color: black;">她们</span><span style="color: black;">常常</span>以低价博取眼球、吸引顾客,接到单以后再<span style="color: black;">半途</span>加价。”</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">其他监管<span style="color: black;">亦</span>要跟上</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">为促进本市搬场运输行业健康稳定发展,市道路运输管理局、市道路运输事业发展中心与市道路运输行业协会几乎每年都会对搬场运输企业质量信誉开展考核。2022年,共22户企业被纳入考核范围。<span style="color: black;">按照</span>规范经营、安全生产、<span style="color: black;">优秀</span>服务、社会责任、社会<span style="color: black;">评估</span>等,把企业被分为<span style="color: black;">区别</span>等级,诚信企业在行业政策及市场准入方面予以支持,对严重失信的企业则加大监管力度,<span style="color: black;">加强</span>市场准入标准。<span style="color: black;">不外</span>,<span style="color: black;">这般</span>的考核对规模<span style="color: black;">很强</span>的企业约束力较强,至于“黑搬场”则效果寥寥。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">刘伟军坦言,近年来,<span style="color: black;">公众</span>搬场<span style="color: black;">亦</span>遇到过不少“冒牌货”。<span style="color: black;">数年</span>来,<span style="color: black;">公众</span>交通集团<span style="color: black;">始终</span>向假冒<span style="color: black;">公众</span>搬场集中的生活服务类网站发出律师函,<span style="color: black;">需求</span>对方停止侵权<span style="color: black;">行径</span>,然而,效果并<span style="color: black;">不睬</span>想。他认为,应该加大对违法<span style="color: black;">行径</span>的惩处力度。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在<span style="color: black;">实质</span>操作中,要查处并<span style="color: black;">不易</span>。这种黑物流<span style="color: black;">常常</span>比较隐蔽,留下的多为虚假信息,很难调查取证。日前,针对一则投诉,市交通委<span style="color: black;">关联</span>部门<span style="color: black;">经过</span>12345回复,工作人员前往市民投诉的<span style="color: black;">机构</span>注册<span style="color: black;">位置</span>进行核查,但该<span style="color: black;">机构</span>并未在该地<span style="color: black;">实质</span>经营,无执法对象,交通执法平台上<span style="color: black;">亦</span>未<span style="color: black;">查找</span>到该<span style="color: black;">机构</span>的其他信息,<span style="color: black;">没法</span>展开调查。而在消费者端,面对这种“黑<span style="color: black;">搬迁</span>”时<span style="color: black;">警觉</span>性差,<span style="color: black;">无</span>核实对方的<span style="color: black;">关联</span>证件,更未订立合同,<span style="color: black;">常常</span>到最后坐地起价时才恍觉不对,发票、收据等<span style="color: black;">关联</span>证据<span style="color: black;">亦</span>没<span style="color: black;">即时</span>留存,给<span style="color: black;">关联</span><span style="color: black;">分部</span>的调查带来<span style="color: black;">必定</span>难度。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">“互联网平台要履行监管责任,从源头加强治理,<span style="color: black;">不可</span>用未经核实的虚假信息误导消费者。”上海市道路运输行业协会搬场专业委员会<span style="color: black;">意见</span><span style="color: black;">关联</span><span style="color: black;">分部</span><strong style="color: blue;">要进一步加大源头治理力度,<span style="color: black;">定时</span>在网上清理假冒搬场信息。<span style="color: black;">同期</span>,联合多<span style="color: black;">分部</span>的力量,利用大数据分析手段,对<span style="color: black;">显现</span>乱象的企业乃至车辆予以限制,“<span style="color: black;">例如</span><span style="color: black;">她们</span>的运输车辆是可<span style="color: black;">查找</span>的,是不是<span style="color: black;">能够</span>对车辆进行限制?”</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">怎样</span>避免落入<span style="color: black;">搬迁</span>陷阱?</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">市民在<span style="color: black;">选取</span>搬场运输业务时,应对该企业的道路经营资质(<span style="color: black;">是不是</span><span style="color: black;">拥有</span>道路运输经营许可证、工商营业执照、税务登记、经营注册地与<span style="color: black;">实质</span>经营<span style="color: black;">位置</span><span style="color: black;">是不是</span>相符等)作相应<span style="color: black;">认识</span>,并订立道路货物运输合同,勿轻信网上的各类货运虚假宣传。用车前,<span style="color: black;">亦</span>可<span style="color: black;">经过</span>咨询<strong style="color: blue;">上海市市民热线12345</strong>、<strong style="color: blue;">市消保委帮您找<span style="color: black;">搬迁</span>服务</strong>、<strong style="color: blue;">上海市道路运输管理局——便民服务</strong>等获取服务信息。</p><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-tjoges91tu/TitXR1A7B72oKs~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1730100463&x-signature=GuXxVvaKrXbh82m%2BOLzX56cv5PQ%3D" style="width: 50%; margin-bottom: 20px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-tjoges91tu/TitXR1jHV0R2eL~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1730100463&x-signature=fxeVZcEob0qUBwGcmmhQtAhCDZI%3D" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">上海市道路运输行业协会搬场专业委员会<span style="color: black;">暗示</span>,协会企业均需遵守全市搬场行业统一基价,在接到<span style="color: black;">tel</span>后会仔细核对客户<span style="color: black;">需要</span>,<span style="color: black;">认识</span>需要派什么车、多少人,<span style="color: black;">而后</span>给出一个总价,不收小费。但记者尝试拨打了百度上多家排名靠前的400开头<span style="color: black;">tel</span>,“黑搬场”则会率先将明细<span style="color: black;">通知</span>,<span style="color: black;">包含</span>车辆费、<span style="color: black;">千米</span>费、人工费、上楼费等。对此,刘伟军<span style="color: black;">亦</span><span style="color: black;">暗示</span>,“<span style="color: black;">针对</span>市民<span style="color: black;">来讲</span>,<span style="color: black;">需求</span><span style="color: black;">搬迁</span><span style="color: black;">机构</span>报总价的方式是最好的避免掉入陷阱的有效办法,报单价反而可能遇到<span style="color: black;">持续</span>加价的<span style="color: black;">行径</span>。”</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">况且</span>,<span style="color: black;">搬迁</span><span style="color: black;">机构</span>都有格式合同和正规发票,在正式<span style="color: black;">搬迁</span>当天,消费者最好与<span style="color: black;">搬迁</span><span style="color: black;">机构</span><span style="color: black;">签定</span>正式合同,<span style="color: black;">知道</span>服务内容和<span style="color: black;">花费</span>,并<span style="color: black;">保存</span>好<span style="color: black;">关联</span>证据。</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">栏目主编:毛锦伟 </p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">源自</span>:作者:栗思</p>
页:
[1]