今天小巧来和公众说说钟点工
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">字面含义:钟点工hourlyworker(小时工)<span style="color: black;">指的是</span>在法定劳动年龄内,存在雇用关系的劳动者,简<span style="color: black;">叫作</span>点工,<span style="color: black;">亦</span>叫小时工,指按小时获取收入的劳动者。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/f941c332211a4ff886ac5792b824e718~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1729412464&x-signature=eCSib%2FaOUFuU8yLXMFOWE9avLw8%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">工资算法</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">钟点工在一个用工单位每日、每周、每月工作时间分别在法定的日、周、月的标准工作时间50%以下,<span style="color: black;">能够</span>和一个以上用工单位以小时为单位<span style="color: black;">创立</span>劳动关系,并履行相应的权利和义务。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">小时工的工资按小时计算,<span style="color: black;">详细</span>数额由劳动者和用工单位协商确定。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">工种<span style="color: black;">归类</span></h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">钟点工的工种很繁多,今天<span style="color: black;">咱们</span>就只说和<span style="color: black;">咱们</span>家政保洁<span style="color: black;">相关</span>的<span style="color: black;">例如</span>家教、保洁、煮饭、接送小<span style="color: black;">伴侣</span>、月嫂、<span style="color: black;">保母</span>、照顾老人小孩等,多从事家政服务工作。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/1e82d56636f14e178f94ab5bc2625ddb~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1729412464&x-signature=t64EmRsXm6MD3HCy2X6LJAAJqL8%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">服务内容</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1、住房保洁与消毒,<span style="color: black;">包含</span>地板与家具打蜡、地毯除尘等;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2、开荒保洁,<span style="color: black;">包含</span>对地面、玻璃、窗户、墙体等全方位清洁;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3、陪护老人,护理病人,接送与照看小孩;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4、洗烫衣物,卫生清洁,制作家庭餐;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">5、代购物品,小件物品搬运、配送,导医购药等;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">6、煮饭服务,<span style="color: black;">能够</span>为雇主进行煮饭服务等;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">7、月嫂,为新生儿家庭<span style="color: black;">供给</span>照顾娃娃服务;</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/1aade2e75075472399ec797ff65e983b~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1729412464&x-signature=9DrAbGIfsT0BM1Hli7IoJx6nyp0%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">服务标准</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">举止<span style="color: black;">需求</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1、<span style="color: black;">熟悉</span><span style="color: black;">把握</span>普通话及当<span style="color: black;">地区</span>言,能与客户进行<span style="color: black;">交流</span>。<span style="color: black;">交流</span>时,不问及客户隐私,不参与客户家庭的内部矛盾,<span style="color: black;">把握</span>措辞分寸,忌出言不逊,语带讽刺,恶语伤人。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2、善于倾听,不随便打断客户谈话,不鲁莽提问,不言语纠缠不休。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3、闲谈时的<span style="color: black;">专题</span>健康<span style="color: black;">阳光</span>。与同行<span style="color: black;">交流</span>时,<span style="color: black;">重视</span>守密,不<span style="color: black;">泄密</span>企业的<span style="color: black;">商场</span><span style="color: black;">奥密</span>,不<span style="color: black;">触及</span>客户的家庭<span style="color: black;">状况</span>与隐私。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4、不吸烟、不喝酒、无不良<span style="color: black;">爱好</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">5、工作时,精神饱满,<span style="color: black;">阳光</span>进取,微笑服务,能吃苦耐劳,坦诚待人,团结协作。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">6、不对客户进行品头论足,不以貌取人,对待客户、企业上司与同事有礼貌而不失热情;做错事,主动赔礼道歉。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">7、尊重他人意见,借鉴他人良好的工作经验,在他人需要协作时,积极<span style="color: black;">协同</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">8、具备危险防患<span style="color: black;">认识</span>,随时<span style="color: black;">重视</span>身边可能<span style="color: black;">出现</span>的危险<span style="color: black;">情况</span>,提早解除危险。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">9、<span style="color: black;">交流</span>时,目光亲切、和蔼、自然,应注视对方脸部,露出一种发自内心真诚、自然、亲切的微笑。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">十、</span>态度和蔼的真诚服务,能使客户产生亲切感、温暖感、诚实感、信任感、留恋感。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">态度<span style="color: black;">需求</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1、主动热情、耐心、周到主动即服务工作做在客户<span style="color: black;">无</span>开口之前。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2、热情即对客户及其客人如同对待自己亲友<span style="color: black;">同样</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3、耐心即要有“忍耐性”和“忍让性”。不厌烦。遇到客户不礼貌时,不争辩,不吵架,保持冷静,得理让人。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4、周到即服务工作面面俱到,细致入微。善于从客户的表情和神态变化中,<span style="color: black;">认识</span>客户的意图。想客户所想,急客户所急,处处体贴方便客户,千方百计<span style="color: black;">帮忙</span>客户解难。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">总而言之,言而总之。只要是客户需要的新都巧媳妇家政都能满足客户为客户<span style="color: black;">供给</span>多元化的服务。想客户所想,服客户之需。</p>
你的话语真是温暖如春,让我心生感激。
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