抖音私信怎么接入客服系统?抖音企业号客服系统在哪?
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="//q2.itc.cn/images01/20240911/ed1dd5fe28fa479b96547e7cac7f7cba.png" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">怎样</span><span style="color: black;">有效</span>管理多个抖音号的私信,<span style="color: black;">保证</span>每一条用户咨询都能得到<span style="color: black;">即时</span>、专业的回复?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">接入抖音企业号客服系统-芝麻抖音私信助手,<span style="color: black;">能够</span><span style="color: black;">处理</span>此<span style="color: black;">困难</span>~</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">首要</span>,企业需要在抖音平台上注册并认证企业号,<span style="color: black;">而后</span>将抖音企业号都接入至芝麻抖音客服系统中。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1、抖音聚合回复</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">当有用户发送抖音私信,<span style="color: black;">或</span>在抖音群聊中发送<span style="color: black;">信息</span>时,在芝麻客服系统后台,<span style="color: black;">能够</span>收到查了并回复所有<span style="color: black;">信息</span>,实现抖音企业号批量管理。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="//q0.itc.cn/images01/20240911/d100ddddf11f426685e3c2f1c0482d8a.png" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2、客服轮流接待</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">芝麻抖音客服系统可给<span style="color: black;">区别</span>的客服创建多个子客服账号,员工只需要登录芝麻客服系统,不需要登录抖音账号。<span style="color: black;">能够</span>实现多个客服轮流接待一个抖音企业号,<span style="color: black;">亦</span><span style="color: black;">能够</span>实现多个员工接待多个抖音企业号。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">3、私信自动回复</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">为了<span style="color: black;">加强</span>客服的接待效率,针对<span style="color: black;">平常</span>问题,设置自动回复模板,如私信关键词自动回复、收到私信自动回复等,减少客服人员手动回复的工作量,<span style="color: black;">同期</span><span style="color: black;">保证</span>用户咨询得到即时响应。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="//q2.itc.cn/images01/20240911/bd1a41c7f38d41759a0b9767386504bb.png" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">4、客服工作考核</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">经过</span>芝麻抖音客服系统,<span style="color: black;">能够</span>考核客服的响应速度,<span style="color: black;">保证</span>用户能在最短的时间内得到答复,减少等待焦虑感。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">并且,数据考核能够将抽象的服务质量转化为<span style="color: black;">详细</span>的数字指标,如响应时间、<span style="color: black;">处理</span>效率等,便于管理人员客观<span style="color: black;">评定</span>客服表现。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="//q1.itc.cn/images01/20240911/5373929a6da24d35a0305ac35c4fcab8.png" style="width: 50%; margin-bottom: 20px;"><a style="color: black;"><span style="color: black;">返回<span style="color: black;">外链论坛: http://www.fok120.com</span>,查看<span style="color: black;">更加多</span></span></a></p>
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