1688运营店铺怎么做好客服呢？1688客服怎么样聊才可...
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1688客服<span style="color: black;">怎么样</span>做好？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">哈喽<span style="color: black;">大众</span>好，我是在广东东莞虎门，做了13年1688运营的飞虎。<span style="color: black;">咱们</span>在运营1688店铺的时候，其实客服这个角色在<span style="color: black;">全部</span>运营中起着举足轻重的<span style="color: black;">功效</span>。一位好的客服能够让转化率翻倍<span style="color: black;">提高</span>。那<span style="color: black;">咱们</span>平时需要怎么<span style="color: black;">重视</span>？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">我今天<span style="color: black;">重点</span>讲的是客服接待小技巧，<span style="color: black;">能够</span>让客服接待率<span style="color: black;">提高</span>。<span style="color: black;">详细</span>操作很简单。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第1</span>，自动回复。新版的自动回复<span style="color: black;">能够</span>设置回复的问题和10个以内的问答，<span style="color: black;">能够</span>把买家经常问的问题写在自动回复的下面。<span style="color: black;">这般</span>巡盘的客户是<span style="color: black;">能够</span><span style="color: black;">按照</span>快速获取到重要的信息，解放客服。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/42436200e71b4369bbed1994e1cd5709~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1728967789&x-signature=hU5lxA%2BE2NuFSR1o%2B9K%2FshMfiuU%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">第二，<span style="color: black;">能够</span>把咨询的客户进行标记，<span style="color: black;">能够</span>把询盘未买的拍下未买的、<span style="color: black;">已然</span>买过的等客户进行标记。<span style="color: black;">尤其</span>是询盘未买的<span style="color: black;">能够</span>在后面几天重点跟进。<span style="color: black;">已然</span>来询盘了多次，这几天<span style="color: black;">亦</span>在对比，<span style="color: black;">因此</span><span style="color: black;">连续</span>跟进很重要。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">第三，<span style="color: black;">针对</span>打字速度不快的老板们，<span style="color: black;">能够</span>设置快捷短语，<span style="color: black;">这般</span><span style="color: black;">能够</span>把客户经常询单的问题，如价格、发货时间等进行个性化的设置，<span style="color: black;">提高</span>转换率。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/73badde81183476ebf32ad51fcd02fcf~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1728967789&x-signature=Liq%2FBVYZ8FrCSvr7eWNkJvdlgbw%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">第四，你<span style="color: black;">能够</span>借助反问和同理心的技巧，<span style="color: black;">认识</span>客户的<span style="color: black;">需要</span>，引导客户到你的节奏上来，快速<span style="color: black;">得到</span>客户的身份信息，<span style="color: black;">创立</span>客户档案，分层接待客户，做到"看人下菜碟"。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">总之客户接待需要将心比心，把<span style="color: black;">体积</span>客户当做合作伙伴来看待，三分心意七分生意。一个有人情味的老板<span style="color: black;">才可</span>让客户转化为店铺的粉丝，生意<span style="color: black;">才可</span>越来越好。<span style="color: black;">大众</span><span style="color: black;">爱好</span>点点赞，橱窗课程比短视频更好看。谢谢各位。</p>
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