外贸业务员引起丢单的细节问题,你犯过哪些?
<img src="https://mmbiz.qpic.cn/mmbiz_gif/a0toPSamgkJsKbJ8fhmKrHgibawxopiavO5j1V3ZX2oP8dHLL6jTPXibTWdOTlicf2hWKk6JDn6NItP0myy1ibtP59Q/640?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"><p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">非常多</span><span style="color: black;">营销</span>的口头禅<span style="color: black;">便是</span>“<span style="color: black;">我要是不犯什么什么错误,这个订单我就能拿下了</span>”<span style="color: black;">或</span>是<span style="color: black;">“唉,我竟然犯这种细节错误”</span>等等。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">然而,不论多<span style="color: black;">懊悔</span>,那丢失的订单还有白花花的现金提成,就这么赤裸裸的摆在面前。<span style="color: black;">而<span style="color: black;">咱们</span>能做的<span style="color: black;">便是</span>正视细节,避免在“阴沟里翻船”。</span></p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/a0toPSamgkKu562p8KiaBicAmFzaPQdhpuOCdDHkNQERHWzQG7IKu9SiapLCp18xNp8GnYz4n1tBzDpSChTRu2xWQ/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">所说</span>"成功大都<span style="color: black;">类似</span>,失败各有<span style="color: black;">区别</span>"。在日复一日的<span style="color: black;">营销</span>过程中,说不定哪个不经意的细节没做好就让<span style="color: black;">咱们</span>失去了订单。随手在网上搜下就能看到<span style="color: black;">原由</span>五花八门:</span></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">@老王<span style="color: black;">成人</span>:今天是心情超差的一天,就<span style="color: black;">由于</span>whatsapp发错了几句话,把160W的单子丢了!丢了!以后引以为戒,fighting!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;">丢单<span style="color: black;">原由</span>:whatsapp发错话。</strong></span></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">@Maggie:这个星期<span style="color: black;">已然</span>连续丢了两个单子,<span style="color: black;">原由</span><span style="color: black;">便是</span><span style="color: black;">由于</span>我<span style="color: black;">无</span><span style="color: black;">即时</span>回<span style="color: black;">tel</span>,唉,要好好<span style="color: black;">调节</span>一下自己的时间安排了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">丢单<span style="color: black;">原由</span>:<span style="color: black;">无</span><span style="color: black;">即时</span>回<span style="color: black;">tel</span>。</span></strong></span></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">@小李子:<span style="color: black;">由于</span>性格<span style="color: black;">原由</span>,今天丢了一个本该到手的单子,郁闷。虽然单子不大,<span style="color: black;">然则</span>跟了很久,蓝瘦。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">丢单<span style="color: black;">原由</span>:<span style="color: black;">自己</span>性格。</span></strong></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">@大饼爱<span style="color: black;">营销</span>:<span style="color: black;">近期</span><span style="color: black;">由于</span><span style="color: black;">自己</span><span style="color: black;">原由</span>丢了好几个单子啊,心塞!<span style="color: black;">亦</span><span style="color: black;">最终</span>明白哪怕客户再过分我<span style="color: black;">亦</span><span style="color: black;">不可</span>跟他赌气,一赌气钱就没了,不忘初心啊啊啊~</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">丢单<span style="color: black;">原由</span>:跟客户赌气。</span></strong></span></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">@Kiki是仙女:<span style="color: black;">近期</span>丢了两个单子,<span style="color: black;">原由</span>无一例外都是自己关注<span style="color: black;">不足</span><span style="color: black;">导致</span>的,<span style="color: black;">无</span><span style="color: black;">即时</span>联系客户,对项目关注度<span style="color: black;">不足</span>,等跟进的时候人家合同都签完了!怪我怪我怪我!<span style="color: black;">营销</span><span style="color: black;">机会</span>果然是一去不复返......</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">丢单<span style="color: black;">原由</span>:<span style="color: black;">无</span><span style="color: black;">即时</span>联系。</span></strong></span></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">@Jacky刘:180W的单子,客户给了<span style="color: black;">咱们</span>机会和优先权,<span style="color: black;">最后</span>丢了!今日自己反思:1. 我和搭档分工不清,交互和客户沟通时<span style="color: black;">协同</span>不默契,让客户感觉不专业。2. 我对技术不专业,<span style="color: black;">不可</span>在技术上让客户信服!3. 应变不<span style="color: black;">即时</span>,<span style="color: black;">无</span>把握住拉近客户关系的机会!新的一年,自勉加油!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">丢单<span style="color: black;">原由</span>:沟通,<span style="color: black;">自己</span>不专业,应变能力差等问题。</span></strong></span></p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu7BMufTmeJYa7NbDjibphq8Txx7ic5iarHicGUBEYo2IVSaqwAGY4nJLYzw/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">细节虽微不足道,但<span style="color: black;">能够</span>打动人心。以下整理了<span style="color: black;">有些</span>丢单的细节案例和<span style="color: black;">原由</span>。</strong></p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">“沟通”细节</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">非常多</span>人在对待客户的时候想要<span style="color: black;">增多</span>与客户的亲近感,<span style="color: black;">因此</span>硬生生将客户当做<span style="color: black;">伴侣</span><span style="color: black;">同样</span>来对待,随意在客户面前谈天说笑。可大<span style="color: black;">都数</span>人既没拿到订单,<span style="color: black;">亦</span>没把客户聊成<span style="color: black;">伴侣</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">工作毕竟是工作,客户想要看到的是你的专业度,你对待事情的认真度。<span style="color: black;">这般</span>做的问题出在<span style="color: black;">哪里</span>,举个例子你就明白。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">笑笑笑,订单笑没了</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">非常多</span>客户的母语并不是英语,<span style="color: black;">因此</span><span style="color: black;">她们</span>在<span style="color: black;">运用</span>英语与你沟通时其实<span style="color: black;">亦</span>有<span style="color: black;">必定</span>的压力,而你在和客户聊天的时候<span style="color: black;">始终</span>说说笑笑,会让<span style="color: black;">有些</span><span style="color: black;">敏锐</span>的客户认为你是不是在取笑他。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">尤其</span>是<span style="color: black;">咱们</span>经常会有一个习惯,<span style="color: black;">便是</span>别人问:你笑什么呢?<span style="color: black;">非常多</span>人会说没什么,其实真的是没什么,但这会<span style="color: black;">引起</span>客户的紧张感,<span style="color: black;">亦</span>会让客户<span style="color: black;">可疑</span>你的专业度。</p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">“名片”细节</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">名片不论是<span style="color: black;">针对</span><span style="color: black;">营销</span>还是客户而言,重要性都<span style="color: black;">不问可知</span>。但偏偏<span style="color: black;">便是</span><span style="color: black;">大众</span>最<span style="color: black;">熟练</span>的名片,<span style="color: black;">亦</span>有可能让你丢了单子。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">踩了一脚,100万没了</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">某国外<span style="color: black;">机构</span>准备购买100万元的办公家具,采购经理决定向一家著名的家具<span style="color: black;">机构</span>购买,并且特地飞到这家<span style="color: black;">机构</span>的实地查看,准备见面时就签单盖章。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">家具<span style="color: black;">机构</span>的<span style="color: black;">营销</span>提前打听到对方公司的职工宿舍楼即将落成,<span style="color: black;">因此</span>带着一堆资料去采购经理下榻的酒店。相互寒暄之后,采购经理接到总部的<span style="color: black;">tel</span>,便请这位<span style="color: black;">营销</span>稍等。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">对方看到经理似乎一时三刻<span style="color: black;">不可</span>挂<span style="color: black;">tel</span>,就打算把资料整理一下。<span style="color: black;">忽然</span>经理<span style="color: black;">发掘</span><span style="color: black;">营销</span>在整理资料时,不小心把自己递出的名片掉在地上,并且不小心踩了一脚。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">就<span style="color: black;">由于</span>这一个看似很小的失误,使这位<span style="color: black;">营销</span>永远失去了与这家<span style="color: black;">机构</span>做生意的机会,煮熟的鸭子<span style="color: black;">亦</span>飞了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">信任<span style="color: black;">常常</span>源于极其微小的举动。而尊重客户是给人良好感觉的前提。<span style="color: black;">非常多</span>时候,<span style="color: black;">营销</span>失去客户<span style="color: black;">一般</span>是<span style="color: black;">由于</span><span style="color: black;">她们</span><span style="color: black;">无</span><span style="color: black;">重视</span><span style="color: black;">哪些</span>看起来似乎无关紧要的细节。</p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/a0toPSamgkKu562p8KiaBicAmFzaPQdhpuQE9ojuuywv3LicEZIkz99eAzjtETMA7nFcTCcGvlc3CUiaDicRRqWicxWw/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">“邮件”细节</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在外贸<span style="color: black;">营销</span>过程中,邮件<span style="color: black;">始终</span><span style="color: black;">装扮</span>着非常重要的角色。然而你发出的邮件回复率有多少?<span style="color: black;">为何</span>客户对你<span style="color: black;">不睬</span><span style="color: black;">不理</span>?除了<span style="color: black;">无</span><span style="color: black;">需要</span>之外,有多少是<span style="color: black;">由于</span>你的“邮件”本身<span style="color: black;">引起</span>的呢?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">邮件“太礼貌”,单子丢了</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在给客户发邮件的时候,有些<span style="color: black;">营销</span>会<span style="color: black;">运用</span>中式英语,自己看得时候觉得挺有礼貌的,<span style="color: black;">然则</span><span style="color: black;">实质</span>上这么“客套”的<span style="color: black;">背面</span>,老外却读出了另一番“味道”。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Not sure if my last email was received...</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Just how long do you think you can ignore me.</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">表面意思:不<span style="color: black;">晓得</span>您<span style="color: black;">是不是</span>收到我的上一封邮件……</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">真正<span style="color: black;">寓意</span>:快回我,别装死了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">To put it more simply...</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Are you seriously that stupid?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">表面意思:我再解释一下……</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">真正<span style="color: black;">寓意</span>:你这都不懂吗?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Friendly reminder...</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Its nowhere near friendly. This had to be done yesterday!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">表面意思:友情提醒……</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">真正<span style="color: black;">寓意</span>:<span style="color: black;">无</span>半点友好的意思,这事昨天就该办完了!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Per my last email...</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Cant you read? Ive already told you this.</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">表面意思:上封邮件就说过……</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">真正<span style="color: black;">寓意</span>:你不会看字吗?<span style="color: black;">为何</span>要我再说一遍。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">客户一<span style="color: black;">起始</span>并不是<span style="color: black;">咱们</span>的<span style="color: black;">伴侣</span>,不会像<span style="color: black;">伴侣</span><span style="color: black;">同样</span><span style="color: black;">包涵</span><span style="color: black;">咱们</span>。有些订单丢了可能<span style="color: black;">便是</span><span style="color: black;">由于</span>邮件里的一句话,但<span style="color: black;">咱们</span>得<span style="color: black;">晓得</span><span style="color: black;">为何</span>,得<span style="color: black;">晓得</span>问题出在哪里。</p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/a0toPSamgkKu562p8KiaBicAmFzaPQdhpusTqkqHAxr9a2kQXeu0oUh7hLC3IRC5eQUrJQAYvHsBg3nzsBleekbw/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">“样品”细节</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在拿订单的过程中有一个<span style="color: black;">过程</span><span style="color: black;">便是</span>要打样,这是个关键的<span style="color: black;">过程</span>却<span style="color: black;">常常</span>会被<span style="color: black;">营销</span>给忽略了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">有些<span style="color: black;">营销</span><span style="color: black;">常常</span>会觉得这只是一件样品,有点出入是<span style="color: black;">准许</span>的,只要在做大货的时候<span style="color: black;">无</span>问题就行,并且永远很自信的认为在做大货过程中不会有这种问题<span style="color: black;">显现</span>。然而采购商却不这么认为。以下是一个采购商对供应商的吐槽:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">寄错样品怼客户,被拉黑名单</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">Jane said : I told the sales that its beautiful kinky curly hair but unfortunately they sent me the wrong length for one of the bundles.</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">简说:我告诉<span style="color: black;">营销</span>这是非常好看的卷发,但不幸的是<span style="color: black;">她们</span>发给我的一个样品长度错了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">To my surprise, the sales told me to stretch it as if I already dont know that I sent her pictures she still assured me they were correct. My 14 and 16 are both longer than the 18 .</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">我要定的14号和16号都比这款长。但没想到<span style="color: black;">营销</span>竟然在我发给<span style="color: black;">她们</span>证据之后还坚信自己没错,并且说这是<span style="color: black;">能够</span>拉伸的假发!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">I told her also that another supplier (you) had better customer service! She responds so late and says its because of the time difference. I understand that but i do have many suppliers in China OK?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">我告诉她,她的服务态度比其他人差多了。她很晚才回复我并且说这是<span style="color: black;">由于</span>时差问题。我能理解<span style="color: black;">然则</span>我<span style="color: black;">亦</span>有<span style="color: black;">非常多</span>其他在中国的供应商合作伙伴好吗?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">So I just quit cooperating with her forever.</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此</span>我决定以后都拒绝与她继续合作。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">你以为样品没什么,<span style="color: black;">然则</span>从买家的<span style="color: black;">方向</span>看,看到样品就等同于是看到<span style="color: black;">最后</span>的货品,样品达不到<span style="color: black;">目的</span>预期或是有些小瑕疵,客户就会有<span style="color: black;">非常多</span>顾虑。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此呢</span>供应商在打样过程中要<span style="color: black;">尤其</span><span style="color: black;">留意</span><span style="color: black;">重视</span><span style="color: black;">各样</span>问题,不要<span style="color: black;">由于</span>小细节而失掉订单。更<span style="color: black;">不消</span>说在寄错样品之后还用无<span style="color: black;">所说</span><span style="color: black;">或</span>狡辩的态度对待客户。</p><img src="https://mmbiz.qpic.cn/mmbiz_png/a0toPSamgkKu562p8KiaBicAmFzaPQdhpu0RbtDrRFtcKDMRBkTpZ0Gp804bRFckQTn2L5GDV48jL4oRFFrhiciasA/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">“用餐”细节</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">不管是在哪个国家,<span style="color: black;">一块</span>享用商务餐无疑是谈合作的一个重要方式。而关于用餐礼仪,<span style="color: black;">非常多</span><span style="color: black;">营销</span><span style="color: black;">亦</span>是烂熟于心。但偏偏,总有你没<span style="color: black;">重视</span>的细节,让你丢了单。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">少说一句谢谢,丢了20万美刀</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">营销</span>员小M月初接了一个新客户,对方想要合作一批价值20万美金的大订单。但客户<span style="color: black;">针对</span><span style="color: black;">第1</span>次合作无比<span style="color: black;">小心</span>,小M为了这个客户倾心尽力,成功邀请到客户来中国验厂。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">从客户的表情和反应来看,他对<span style="color: black;">制品</span><span style="color: black;">亦</span>是比较满意的,后来小M就带客户去一家当地挺不错的餐厅吃饭,自觉言行举止相当得体,客户<span style="color: black;">亦</span>吃的很开心。然而在客户回国后,小M再次联系的时候,客户说他还要再<span style="color: black;">思虑</span>合作的事情。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">小M非常不解,询问后客户说:你们的<span style="color: black;">制品</span>说实话挺不错的,<span style="color: black;">然则</span><span style="color: black;">咱们</span>在<span style="color: black;">一块</span>吃饭的时候,你从来<span style="color: black;">无</span>对任何一名服务员<span style="color: black;">暗示</span>过感谢。</p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/a0toPSamgkKu562p8KiaBicAmFzaPQdhpuWUIjwuQpOP6pawQvK8RFUXSfz5CCNByDRmib80VnAv60SS4jrNZm0DA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">区别</span>国家的客户看重的“点”<span style="color: black;">区别</span>,你不<span style="color: black;">晓得</span>哪天在哪个<span style="color: black;">地区</span>的哪个不起眼的“小点”就能戳中客户的“雷区”,<span style="color: black;">因此</span><span style="color: black;">咱们</span>要尽可能的完善自己的言行举止。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">而除了这些<span style="color: black;">行径</span>之外,还有<span style="color: black;">非常多</span>细节可能<span style="color: black;">引起</span>丢单,<span style="color: black;">例如</span>:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">邮件发错人</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">报价单写错</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟客户吃饭的时候香水味太浓</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">给客户打<span style="color: black;">tel</span>时说错一句话</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">递接名片的时候<span style="color: black;">办法</span>不对</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟客户争论某一句话的对错</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这些小细节看似不起眼,但<span style="color: black;">倘若</span>自己99%的<span style="color: black;">奋斗</span><span style="color: black;">由于</span>这些<span style="color: black;">原由</span>而失败,丢了单子,岂不可惜?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">伏尔泰曾说道:<span style="color: black;">“能使人疲惫的,不是远方的高山,而是你鞋子中的一粒小沙。</span>”</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">要<span style="color: black;">得到</span>持久的成功,请留意<span style="color: black;">哪些</span>看似不起眼的小事,随时倒出那颗烦人的“小沙粒”。<span style="color: black;">期盼</span>外贸人在以后<span style="color: black;">营销</span>的过程中,遇到这些小细节留个心,顺利拿下订单!</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">你因<span style="color: black;">为何</span>细节丢过订单呢?欢迎留言分享。</p>
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我完全赞同你的观点,思考很有深度。 大势所趋,用于讽刺一些制作目的就是为了跟风玩梗,博取眼球的作品。 感谢你的精彩评论,带给我新的思考角度。 说得好啊!我在外链论坛打滚这么多年,所谓阅人无数,就算没有见过猪走路,也总明白猪肉是啥味道的。
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