全世界速卖通&违规及处罚规则&卖家篇
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<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">全世界</span>速卖通平台规则(卖家规则)</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">基本</span>规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第三章 违规及处罚规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">第1</span>节 违规处理<span style="color: black;">办法</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第六十九条 为<span style="color: black;">保证</span>消费者、经营者或速卖通的正当权益,在会员违规处理<span style="color: black;">时期</span>速卖通<span style="color: black;">根据</span>本规则规定的情形对会员采取以下违规处理<span style="color: black;">办法</span>,直至速卖通确认<span style="color: black;">危害</span>基本可控后予以部分或<span style="color: black;">所有</span>解除管控:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(一) 警告,指速卖通<span style="color: black;">经过</span>口头或书面的形式对卖家的<span style="color: black;">欠妥</span><span style="color: black;">行径</span>进行提醒和告诫;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(二) 搜索排名靠后,指店铺的部分或<span style="color: black;">所有</span>商品在搜索排序时出<span style="color: black;">此刻</span>原所处位置之后的处罚<span style="color: black;">办法</span>;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(三) 屏蔽,指卖家的所有商品(<span style="color: black;">包含</span>违规商品和非违规商品),除了在卖家店铺能看到外,在前台搜索页面不会有<span style="color: black;">无</span>任何展示的处罚<span style="color: black;">办法</span>;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(四) 限制发送站内信,指禁止速卖通会员发送站内信。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(五) 删除<span style="color: black;">评估</span>,指店铺评分等删除不计分,并删除评论内容。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(六) 限制发布商品,指禁止<span style="color: black;">全世界</span>速卖通会员发布新商品的处罚<span style="color: black;">办法</span>;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(七) 品牌下挂,指限制或禁止该品牌商品在平台展示;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(八) 下架商品,指<span style="color: black;">全世界</span>速卖通对会员商品进行下架的处罚<span style="color: black;">办法</span>;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(九) 删除商品,指<span style="color: black;">全世界</span>速卖通对会员商品进行删除的处罚<span style="color: black;">办法</span>;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十) 限制参加营销活动,<span style="color: black;">指的是</span>限制商家参加平台发起或<span style="color: black;">帮助</span>组织的营销活动;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十一) 关闭经营权限,<span style="color: black;">指的是</span>关闭卖家单个经营类目/<span style="color: black;">全部</span>经营大类的权限。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十二) 关闭提前放款功能,指关闭卖家<span style="color: black;">运用</span>提前放款的功能。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十三) 冻结账户,指下架店铺内所有出售中的商品,限制发布商品的处罚<span style="color: black;">办法</span>;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十四) 冻结卖家账户资金(<span style="color: black;">包含</span>但不限于国际支付宝账户/速卖通账户),直至平台认为<span style="color: black;">已然</span><span style="color: black;">危害</span>可控。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十五) 关闭账户,指冻结账户,<span style="color: black;">同期</span>限制发送站内信、停止店铺<span style="color: black;">拜访</span>、冻结卖家账号资金180天的处罚<span style="color: black;">办法</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十六)关闭账户的<span style="color: black;">同期</span>平台有权<span style="color: black;">按照</span>违规严重<span style="color: black;">状况</span>对卖家其余订单进行审核处理;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">全世界</span>速卖通将对其正在进行中的订单按以下方式处理:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1.买家已下单但未付款的订单:关闭订单;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2.买家已付款(风控审核中)而卖家未发货的订单:关闭订单,订单款项将全额退款给买家(备注:平台判定发货的标准为卖家<span style="color: black;">是不是</span>已在平台填写并<span style="color: black;">供给</span>货运单号);</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3.买家已付款(风控审核<span style="color: black;">经过</span>后)而卖家未发货的订单:冻结订单,卖家需<span style="color: black;">供给</span>发货证明、进货证明(及部分<span style="color: black;">制品</span>需<span style="color: black;">供给</span><span style="color: black;">关联</span>资质证明);如果卖家<span style="color: black;">没法</span><span style="color: black;">供给</span><span style="color: black;">关联</span>证明,关闭订单,订单款将全额退款给买家,<span style="color: black;">倘若</span>卖家<span style="color: black;">供给</span><span style="color: black;">关联</span>证明,订单解冻,<span style="color: black;">准许</span>此订单按正常交易流程进行;(备注:平台判定发货的标准为卖家<span style="color: black;">是不是</span>已在平台填写并<span style="color: black;">供给</span>货运单号);</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4.卖家已发货而未产生纠纷的订单:冻结订单,卖家需<span style="color: black;">供给</span>发货证明、进货证明(及部分<span style="color: black;">制品</span>需<span style="color: black;">供给</span><span style="color: black;">关联</span>资质证明);<span style="color: black;">倘若</span>卖家<span style="color: black;">没法</span><span style="color: black;">供给</span><span style="color: black;">关联</span>证明,关闭订单,订单款将全额退款给买家,<span style="color: black;">倘若</span>卖家<span style="color: black;">供给</span><span style="color: black;">关联</span>证明,订单解冻,<span style="color: black;">准许</span>此订单按正常交易流程进行;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">5.已产生纠纷的订单:卖家需在<span style="color: black;">全世界</span>速卖通平台限定的申诉期内进行举证,速卖通将<span style="color: black;">按照</span>买卖双方<span style="color: black;">供给</span>的举证材料对纠纷进行判定;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">6.交易成功但未放款的订单:冻结订单款资金,卖家需<span style="color: black;">供给</span>发货证明、进货证明(及部分<span style="color: black;">制品</span>需<span style="color: black;">供给</span><span style="color: black;">关联</span>资质证明),<span style="color: black;">倘若</span>卖家<span style="color: black;">没法</span><span style="color: black;">供给</span><span style="color: black;">关联</span>证明,订单款将全额退款给买家;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">7.其他订单<span style="color: black;">状况</span>:<span style="color: black;">倘若</span>有其他订单<span style="color: black;">状况</span>,<span style="color: black;">全世界</span>速卖通平台可酌情处理,<span style="color: black;">需求</span>卖家<span style="color: black;">供给</span><span style="color: black;">关联</span>证明材料才进行判定;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">8.<span style="color: black;">倘若</span>该会员涉嫌在<span style="color: black;">全世界</span>速卖通平台<span style="color: black;">同期</span>注册或<span style="color: black;">掌控</span><span style="color: black;">运用</span>其他帐号,以上订单处理<span style="color: black;">办法</span><span style="color: black;">亦</span>适用该等<span style="color: black;">相关</span>账号的订单。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第二节 违规类型<span style="color: black;">归类</span>及处理</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十条 平台将违规<span style="color: black;">行径</span><span style="color: black;">按照</span>违规性质归类分为知识产权禁限售违规 、交易违规及其他、商品信息质量违规、知识产权严重违规四套积分制。四套积分分别扣分、分别累计、处罚分别执行。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十一条 知识产权禁限售违规<span style="color: black;">包含</span>:知识产权侵权<span style="color: black;">通常</span>违规、禁限售商品发布违法<span style="color: black;">行径</span>; 积分累计达48分,账号将执行关闭。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十二条 知识产权严重违规<span style="color: black;">包含</span>:知识产权侵权严重违规<span style="color: black;">行径</span>;侵权严重违规<span style="color: black;">行径</span>实行三次违规成立者关闭账号(侵权情节<span style="color: black;">尤其</span>严重者直接关闭账号)</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十三条 交易违规及其他<span style="color: black;">包含</span>:交易违规<span style="color: black;">行径</span>及其他平台杜绝的违规<span style="color: black;">行径</span>;积分累计达48分,账号将执行关闭。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十四条 商品信息质量违规<span style="color: black;">包含</span>:搜索作<span style="color: black;">坏处</span>等商品发布违规<span style="color: black;">行径</span>;积分累计达12分及12分倍数,账号将执行冻结7天。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十五条 积分清零<span style="color: black;">规律</span>:四套积分的<span style="color: black;">每一个</span>违规<span style="color: black;">行径</span>的分数按<span style="color: black;">行径</span>年累计计算,<span style="color: black;">行径</span>年<span style="color: black;">指的是</span>每项扣分都会被记365天,<span style="color: black;">例如</span>2013年2月1日12点被扣了6分,这个6分要到2014年2月1号12点才被清零。</span></p>
<span style="color: black;"><span style="color: black;">第七十六条 速卖通四套积分体系处罚节点一览表:</span></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/mmbiz_jpg/3MxdfbtVsE9f6GoxCl4VmwTHicS8fKrxTepMEs0IQ3Ngncqw2RibI8ibRH4bhENEPctB28v0nBmOvGShrMZPic9vSQ/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十七条 <span style="color: black;">倘若</span>该会员涉嫌在平台<span style="color: black;">同期</span>注册或<span style="color: black;">掌控</span><span style="color: black;">运用</span>其他帐号,速卖通可将该等帐号进行冻结并<span style="color: black;">同期</span>清退。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十八条 若卖家因违反平台规则,被平台<span style="color: black;">处在</span>关闭账户或清退处理的,为<span style="color: black;">守护</span>买家及权利人的合法权益,平台将<span style="color: black;">同期</span>冻结该等卖家的支付宝国际账户及速卖通账户六个月;违规情节<span style="color: black;">尤其</span>严重<span style="color: black;">明显</span>或严重的,平台有权决定冻结一年或两年。针对严重扰乱平台秩序,给平台或其他卖家<span style="color: black;">导致</span><span style="color: black;">实质</span>损害的,速卖通有权冻结该等卖家的支付宝国际账户及速卖通账户,直至平台认为被损害的一方得到<span style="color: black;">恰当</span>赔偿的。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第七十九条 冻结<span style="color: black;">时期</span>,卖家<span style="color: black;">针对</span>支付宝国际账户/速卖通账户<span style="color: black;">不可</span>进行提现等资金操作,支付宝国际账户/速卖通账户中的资金<span style="color: black;">亦</span>将被冻结。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十条 冻结<span style="color: black;">时期</span>,若卖家未产生退款、赔付或其他纠纷的,冻结期满,平台将支付宝国际账户中的资金(如有)返还给卖家,支付宝国际账户<span style="color: black;">同期</span>关闭。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十一条 冻结<span style="color: black;">时期</span>,若卖家因纠纷、银行拒付或其他<span style="color: black;">原由</span>产生退款或赔付义务的,平台有权对卖家支付宝国际账户/速卖通账户中的资金进行相应的退款、赔付操作;冻结期满,平台将支付宝国际账户/速卖通账户中的资金余额(如有)返还给卖家,支付宝国际账户/速卖通账户<span style="color: black;">同期</span>关闭。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第三节 四类违规及处罚</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">知识产权禁限售违规</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十二条 知识产权禁限售违规</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">详见: <span style="color: black;">全世界</span>速卖<span style="color: black;">通告</span>识产权规则及 详见《<span style="color: black;">全世界</span>速卖通禁限售违禁信息列表》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">知识产权严重违规</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十三条 知识产权严重违规</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">详见: <span style="color: black;">全世界</span>速卖<span style="color: black;">通告</span>识产权规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">交易违规及其他</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十四条 交易违规<span style="color: black;">行径</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(一) 订单上网率规则: 点击查看《速卖通订单上网率规则生效公告》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(一) 虚假发货: 点击查看《<span style="color: black;">全世界</span>速卖通“虚假发货”规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(二) 信用及销量炒作:点击查看《<span style="color: black;">全世界</span>速卖通"信用及销量炒作"规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(三) 严重货不对版: 点击查看《<span style="color: black;">全世界</span>速卖通“严重货不对版”规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(四) 恶意骚扰: 点击查看《<span style="color: black;">全世界</span>速卖通“恶意骚扰”规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(五) <span style="color: black;">违法</span>获利: 点击查看《<span style="color: black;">全世界</span>速卖通“<span style="color: black;">违法</span>获利”规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(六) 严重扰乱平台秩序: 点击查看《<span style="color: black;">全世界</span>速卖通“严重扰乱平台秩序”规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(七) 不正当竞争:点击查看<span style="color: black;">全世界</span>速卖通“不正当竞争”处罚规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(八) 违背承诺:点击查看<span style="color: black;">全世界</span>速卖通“违背承诺”处罚规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(九) 诱导提前收货: 点击查看<span style="color: black;">全世界</span>速卖通“诱导提前收货”处罚规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十) 引导线下交易: 点击查看<span style="color: black;">全世界</span>速卖通“引导线下交易”处罚规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十一) 店铺严重恶意超低价: 点击查看<span style="color: black;">全世界</span>速卖通“店铺严重恶意超低价”处罚规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十二)资质证明或申诉材料造假 :卖家需<span style="color: black;">保准</span><span style="color: black;">供给</span>的资质证明或申诉材料真实及合法,若<span style="color: black;">显现</span>有<span style="color: black;">显著</span>造假嫌疑的,<span style="color: black;">或</span>被授权方﹑官方或其他认证权威鉴定为造假的,速卖通有权对该卖家账号作出处罚,<span style="color: black;">乃至</span>关闭账号清退处理</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十三) 其他速卖通认为违反本规则,扰乱市场秩序,侵害消费者或其他卖家合法权利的<span style="color: black;">欠妥</span>经营<span style="color: black;">行径</span>。速卖通<span style="color: black;">保存</span>在<span style="color: black;">恰当</span>期限内公告或<span style="color: black;">通知</span><span style="color: black;">增多</span>或修改其他违规<span style="color: black;">行径</span>的权利。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(十四)<span style="color: black;">全世界</span>速卖通"<span style="color: black;">泄密</span>他人信息"规则: 点击查看<span style="color: black;">全世界</span>速卖通"<span style="color: black;">泄密</span>他人信息"规则</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十五条 其他</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">不正当谋利,<span style="color: black;">指的是</span>会员采用不正当手段谋取利益的<span style="color: black;">行径</span>,<span style="color: black;">包含</span>:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(一)向速卖通工作人员及/或其<span style="color: black;">相关</span>人士<span style="color: black;">供给</span>财物、消费、款待或<span style="color: black;">商场</span>机会等;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(二)会员<span style="color: black;">经过</span>其他手段向速卖通工作人员谋取不正当利益的<span style="color: black;">行径</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">会员不正当谋利的,无论<span style="color: black;">是不是</span><span style="color: black;">得到</span>利益,会员的店铺及其关联店铺将永久关闭,速卖通将永久不向其<span style="color: black;">供给</span>或接受其<span style="color: black;">供给</span>的任何<span style="color: black;">制品</span>或服务;在会员<span style="color: black;">运用</span>速卖通<span style="color: black;">相关</span><span style="color: black;">机构</span>的网站(<span style="color: black;">包含</span>但不限于阿里巴巴中国站、国际站、淘宝网、天猫网站等)所<span style="color: black;">供给</span>的服务过程中,存在违反<span style="color: black;">以上</span>网站不正当谋利条款或有其他<span style="color: black;">触及</span>不诚信<span style="color: black;">行径</span>被<span style="color: black;">以上</span>网站关闭账户的,速卖通有权对该会员<span style="color: black;">持有</span>或<span style="color: black;">实质</span><span style="color: black;">掌控</span>的在速卖通网站上的账户执行相同操作。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">实施不正当谋利<span style="color: black;">行径</span>的运营服务商,速卖通永久不向其<span style="color: black;">供给</span>或接受其<span style="color: black;">供给</span>的任何<span style="color: black;">制品</span>或服务,由该运营服务商代运营的其它店铺<span style="color: black;">也</span>应在收到速卖通<span style="color: black;">通告</span>之日起三个月内自营或更换运营服务商,逾期,则速卖通将对<span style="color: black;">关联</span>店铺进行监管直至其执行完毕。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">实施不正当谋利<span style="color: black;">行径</span>的会员有如实主动申报及/或如实积极举报情形的,速卖通酌情给予从轻或减轻的处理<span style="color: black;">办法</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">自对会员进行不正当谋利调查之日起,速卖通将限制该会员店铺及其<span style="color: black;">相关</span>店铺参加速卖通营销活动,直至调查终结。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">会员向速卖通工作人员及/或其<span style="color: black;">相关</span>人士<span style="color: black;">知道</span>表达不正当谋利意图或<span style="color: black;">已然</span><span style="color: black;">起始</span>实施不正当谋利<span style="color: black;">行径</span>,但<span style="color: black;">因为</span>会员意志以外的<span style="color: black;">原由</span>而未得逞的,<span style="color: black;">也</span>会员的店铺将永久关闭。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">有以下情形之一的,视同为不正当谋利<span style="color: black;">行径</span>:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(一)商家为速卖通工作人员的,直接关闭会员的店铺;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(二)商家为速卖通工作人员之<span style="color: black;">相关</span>人士且该速卖通人员未依据《阿里巴巴集团<span style="color: black;">商场</span><span style="color: black;">行径</span>准则》规定进行如实申报且该速卖通工作人员利用职务便利<span style="color: black;">要求</span>的,直接关闭会员的店铺;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">商品信息质量违规</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第八十六条. 商品信息质量违规</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(一) 搜索作<span style="color: black;">坏处</span> 点击查看:《搜索作<span style="color: black;">坏处</span>案例解析与处罚规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(二) 商家<span style="color: black;">照片</span>盗用 点击查看:《商家<span style="color: black;">照片</span>盗用规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(三) 商家水印图盗用投诉</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">卖家在所发布的商品信息或所<span style="color: black;">运用</span>的店铺名、域名等中<span style="color: black;">欠妥</span><span style="color: black;">运用</span>他人水印图等或卖家所发布的商品信息或所<span style="color: black;">运用</span>的其他信息<span style="color: black;">导致</span>消费者误认、混淆;扣分6分/次,首次投诉不扣分;首次投诉5天内算一次;其后一天内若有多次投诉成立扣一次分。时间以投诉结案时间为准。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(四) 发布非约定商品的规则 点击查看: 《发布非约定商品的规则》</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(五) 留有联系信息或<span style="color: black;">宣传</span>商品</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">任何字段或<span style="color: black;">照片</span>中禁止<span style="color: black;">显现</span>联系方式,如邮箱、<span style="color: black;">微X</span>、手机号、QQ、MSN、SKYPE等;如以宣传店铺或商品为目的,发布带有<span style="color: black;">宣传</span>性质(<span style="color: black;">包含</span>但不限于在商品标题、<span style="color: black;">照片</span>、<span style="color: black;">仔细</span>描述信息中等留有联系信息或非速卖通的第三方链接等)的信息,吸引买家<span style="color: black;">拜访</span>,而信息中商品描述不详或无<span style="color: black;">实质</span>商品,在任何描述中禁止<span style="color: black;">显现</span>非速卖通平台的网站链接。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">留有联系信息或<span style="color: black;">宣传</span>商品,平台有权对商品信息退回或删除,违规商品信息<span style="color: black;">太多</span>或屡犯者,速卖通平台将视违规<span style="color: black;">行径</span>情节<span style="color: black;">保存</span>扣分及直接账号处罚的权利。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">(六) 其他<span style="color: black;">欠妥</span>发布<span style="color: black;">行径</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1. 虚假发布商品,即发布商品却用于交易其他商品或用于其他目的,以形式上符合或类似平台<span style="color: black;">需求</span>的方式掩盖真实的违规或<span style="color: black;">违法</span>交易,<span style="color: black;">包含</span>但不限于:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1) <span style="color: black;">经过</span>在任何第三方的平台或应用(如:Facebook,Whatsapp, Vkontakt)发布或展示商品,却设置平台的其他商品链接,用于<span style="color: black;">转</span>到速卖通商品,利用该商品完成交易的(依据速卖通的<span style="color: black;">跟踪</span>工具);</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2) 在平台,<span style="color: black;">包含</span>但不限于商品留言区、与买家对话,或<span style="color: black;">经过</span>邮箱、<span style="color: black;">tel</span>等方式,向平台买家留有站外联系方式、其他商品<span style="color: black;">宣传</span>,用以引导买家在其他第三方平台或应用进行违规或<span style="color: black;">违法</span>交易的。以上联系方式<span style="color: black;">包含</span>但不限于facebook账号及站内信、Whatsapp、谷歌、<span style="color: black;">tel</span>、邮箱等。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3) 以非常规的数量单位、款式型号或其他信息或属性进行商品描述,足以让正常消费者产生误导,不可依据<span style="color: black;">通常</span>社会认知理解商品信息,平台自主判断存在售假等违规或违法嫌疑的(以平台自主判断为准)。<span style="color: black;">以上</span>非常规发布<span style="color: black;">包含</span>但不限于,卖家店铺内鞋子价格与袜子一致、<span style="color: black;">明显</span><span style="color: black;">小于</span>平均价格,商品<span style="color: black;">无</span>信息或极简单、买卖家无沟通但<span style="color: black;">海量</span>成交的;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4) <span style="color: black;">经过</span>编辑商品类目、品牌、型号等关键属性暗示另一款商品,<span style="color: black;">没法</span>让正常消费者进行判断或<span style="color: black;">选取</span>,足以让正常消费者产生误导,不可依据<span style="color: black;">通常</span>社会认知理解商品信息,平台自主判断存在售假等违规或违法嫌疑的(以平台自主判断为准)<span style="color: black;">以上</span>非常规发布<span style="color: black;">包含</span>但不限于,在非鞋类商品中标注<span style="color: black;">所有</span>鞋类尺码,在补运费链接中标注颜色、尺码、材料等属性等。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">5) 其他存在非常规、<span style="color: black;">反常</span>信息,且平台有理由认为卖家存在售假等违规或违法嫌疑的发布<span style="color: black;">行径</span>(以平台自主判断为准)。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2. 躲避平台规则的。指刻意规避速卖通商品SKU设置规则发布商品或<span style="color: black;">隐匿</span>、遮挡、模糊处理商品<span style="color: black;">关联</span>信息的发布。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3. 在商品、店铺标题、描述中带有攻击性、亵渎性、虚假等违法或有违道德的文字<span style="color: black;">照片</span>,或信息内容与所发布的商品不<span style="color: black;">关联</span>或带有诱导性或其他不恰当语言,如:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1) 发布中文信息;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2) 违反行业发布规范</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3) 信息类型设置错误:如求购与<span style="color: black;">营销</span>信息混淆;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4) 非<span style="color: black;">商场</span>信息:如单纯的工厂、车间展示、求职、征婚、投诉、求医等;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">5) <span style="color: black;">欠妥</span><span style="color: black;">运用</span>第三方软件发布商品。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">6) 其他<span style="color: black;">经过</span>虚假、恶意规避的方式<span style="color: black;">欠妥</span>发布的<span style="color: black;">行径</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4. 其他违反行业发布规则的<span style="color: black;">行径</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">针对<span style="color: black;">以上</span>其他<span style="color: black;">欠妥</span>发布<span style="color: black;">行径</span>,平台有权依据违规情节的严重程度,进行以下任一或<span style="color: black;">所有</span>处罚:</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1) 单个或<span style="color: black;">关联</span>所有商品发布退回或删除;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2) 违规信息<span style="color: black;">太多</span>、屡次发布违规信息或发布的违规信息性质<span style="color: black;">卑劣</span>(<span style="color: black;">包含</span>但不限于<span style="color: black;">导致</span><span style="color: black;">海量</span>投诉,损害买家利益的),处以6-12分/次扣分,和/或直接暂停或关闭账号,和/或冻结店铺提现的处罚;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3) <span style="color: black;">针对</span>违反特定行业商品发布规范的违规订单,速卖通有权关闭订单;如卖家违规发布,但买家已付款,平台有权判罚卖家全额退款给买家(而无论物流状态)</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4) 或其他行业发布规则规定的处罚。</span></p>
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“NB”(牛×的缩写,表示叹为观止)
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