外贸人怎么样克服给客户打tel的恐惧心理
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">虽然<span style="color: black;">此刻</span>的外贸偏向于电商方向发展,<span style="color: black;">更加多</span>的是即时聊天工具和邮件沟通,<span style="color: black;">tel</span>沟通的次数和频率对大部分外贸人<span style="color: black;">来讲</span>,不是<span style="color: black;">非常多</span>。更有<span style="color: black;">有些</span>AI翻译工具的助力,使传统的<span style="color: black;">tel</span>沟通方式<span style="color: black;">逐步</span>被边缘化。<span style="color: black;">然则</span>最为效率最高的沟通方式,必要的<span style="color: black;">tel</span>沟通仍然是外贸人谈单提效的<span style="color: black;">必须</span>技能,今天来讨论下<span style="color: black;">怎样</span>打破给客户打<span style="color: black;">tel</span>的恐惧心理。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">制品</span>恐惧心理的<span style="color: black;">原由</span>无外乎几点:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1:害怕被客户拒绝,当着同事的面<span style="color: black;">显出</span>尴尬;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2:害怕自己的<span style="color: black;">白话</span>不行,支支吾吾让沟通变的适得其反;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3:害怕听不懂客户说什么,<span style="color: black;">没法</span>回答客户的问题,彼此尴尬。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">非常多</span>时候外贸人都<span style="color: black;">期盼</span><span style="color: black;">经过</span>业余时间<span style="color: black;">加强</span>自己的英语水平,<span style="color: black;">亦</span><span style="color: black;">晓得</span>这件事情<span style="color: black;">必要</span>得做,<span style="color: black;">然则</span>限于现实的<span style="color: black;">各样</span><span style="color: black;">状况</span>,这个事情总是被搁浅,一拖再拖,只到被赶鸭子上架的时候才想起来去临时<span style="color: black;">弥补</span>下词汇量和常用句型,这种<span style="color: black;">状况</span><span style="color: black;">广泛</span>存在,归根结底还是要正视这个问题,去有计划的克服它。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="//q7.itc.cn/q_70/images01/20240702/de1023a8fe1f463fa9da395f62a0b595.jpeg" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">当然<span style="color: black;">提高</span>英语<span style="color: black;">白话</span>水平非一日之功,但<span style="color: black;">不可</span><span style="color: black;">由于</span>这个<span style="color: black;">原由</span>而抗拒<span style="color: black;">tel</span>沟通,分享几个<span style="color: black;">办法</span>可快速实践:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1:把你要沟通的内容提前列出草稿,<span style="color: black;">根据</span>你的思路去引导客户沟通。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">刚<span style="color: black;">起始</span>可能对方听不懂你在说什么,语速快,心理紧张,会<span style="color: black;">引起</span>三言两语草草结束。<span style="color: black;">没关系</span>,去尝试,去<span style="color: black;">提高</span>,去<span style="color: black;">累积</span>,去克服,这是一个过程,接受自己的不完美<span style="color: black;">而后</span>去一点点改变。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2:<span style="color: black;">每日</span>制定一个<span style="color: black;">tel</span><span style="color: black;">或</span>语音沟通的计划。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">列举出今天要沟通的<span style="color: black;">目的</span>客户,<span style="color: black;">每日</span>1-3个<span style="color: black;">就可</span>,<span style="color: black;">能够</span>不是关键人,哪怕是网站上的客服邮箱,去尝试沟通,迈出这一步。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3:准备几个尬场的救场句型。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">例如</span>:I’m sorry, I beg your pardon !把语速和沟<span style="color: black;">经过</span>程放慢,能理解多少理解多少,能回答几句回答几句,慢慢的去适应这个<span style="color: black;">提高</span>的过程。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">总结:这些临时的<span style="color: black;">办法</span>治标不治本,最<span style="color: black;">基本</span>的还是要外贸人在工作之余,把英语<span style="color: black;">提高</span>最为一个<span style="color: black;">必要</span>且马上要做的事情,去执行,去<span style="color: black;">提高</span>自己。<a style="color: black;"><span style="color: black;">返回<span style="color: black;">外链论坛:www.fok120.com</span>,查看<span style="color: black;">更加多</span></span></a></p>
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