阿里巴巴国际站业务人员每日该做哪些工作？
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"> <span style="color: black;">非常多</span>阿里国际站业务人员，<span style="color: black;">每日</span>除了回复询盘，其他时间不<span style="color: black;">晓得</span>该做什么。其实依托阿里国际站，业务人员<span style="color: black;">能够</span>做<span style="color: black;">非常多</span>工作来<span style="color: black;">提高</span>业绩，<span style="color: black;">详细</span>可分为以下五个方面</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">1、</span>新客户跟进</span></strong></p><span style="color: black;">旺旺回复 询盘回复:</span>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/e4ccba31fbbe477599b829f2da4f473d~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=vW%2Bs5uAShRsxxylgdG7rfh0f3F4%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①询盘当天回复，回复越快，机会越大</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②邮件精简，不拖泥带水，不带<span style="color: black;">太多</span>的链接和<span style="color: black;">机构</span>介绍，一张图 片搞定<span style="color: black;">机构</span>介绍</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③<span style="color: black;">办事</span>细心，快速。客户的<span style="color: black;">需求</span>准确快速反馈到客户</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">④沟通不要单独靠邮件和旺旺，<span style="color: black;">tel</span>-Skype,手机通讯录同步聊天软件，Whatsapp/Viber/Line；社交软件Facebook, Twitter</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">⑤谈判能力。适当价格商量余地，谈不拢<span style="color: black;">能够</span>在交期和运费上下功夫；在付款方式方面，不单做FOB, CIF<span style="color: black;">亦</span><span style="color: black;">能够</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">⑥用客户通（或小满okki）小记来管理潜在客户</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2.名片交换</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">可进行名片交换的客户都要进行名片交换，方便获取客户更丰富的信息，以及为后续<span style="color: black;">连续</span>跟踪做准备。</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/e82e01081c0c40709e2c86fef4109b1b~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=sDcOD4FgLGMH5SIPn1qoVIrURt0%3D" style="width: 50%; margin-bottom: 20px;"></div><span style="color: black;">访客营销</span>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p26-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/f29db5cbd8ba4e2f9faceefad29d045e~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=Vhxe2jr6xGTErXAtw%2BFga6W5kcg%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①访客营销：<span style="color: black;">每日</span>20个/<span style="color: black;">每一个</span>子账号</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②客户通圈客/EDM营销</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③客户通</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">a.站内批量营销（<span style="color: black;">每日</span>20人/<span style="color: black;">每一个</span>子账号）</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">b.EDM邮件营销（<span style="color: black;">每日</span>≥00人）</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">2、</span>老客户<span style="color: black;">守护</span></span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1.存量询盘、旺旺回复</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①回复率<span style="color: black;">必要</span>90%以上</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②客户<span style="color: black;">归类</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">-A级：有<span style="color: black;">知道</span>意向，成交可能性<span style="color: black;">很强</span>的客户。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">-B级：有意向，但有些犹豫，<span style="color: black;">必须</span><span style="color: black;">经过</span><span style="color: black;">奋斗</span><span style="color: black;">才可</span>争取的客户。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">-C级：有意向，但属于长线采购，周期较长，不确定<span style="color: black;">原因</span>咬 多。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">-D级：意向不<span style="color: black;">知道</span>，但<span style="color: black;">亦</span>有可能成交。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③客户跟进周期</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">A级：每周2次</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">B级：每周一次</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">C级：每半月一次</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">D汲：每月一次</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2.成交客户跟进及<span style="color: black;">制品</span>售后</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">客户跟进流程</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">将所有的客户资料（如阿里询盘、老客户、展会、其他<span style="color: black;">途径</span>）放 入客户管理“小满”系统中。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">收到邮件-客户管理系统匹配（<span style="color: black;">是不是</span>老客户）-<span style="color: black;">倘若</span>该客户以前 <span style="color: black;">无</span>联系过，则将他的资料录入到系统中，如有联系进入下一步 一<span style="color: black;">研发</span>邮件（抄送经理）一回复客户一二次跟进</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">三、新客户<span style="color: black;">研发</span></span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1.RFQ报价</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">经过</span>店铺后台“商机沟通”里面的“RFQ报价”栏目，<span style="color: black;">查询</span>采购信息，<span style="color: black;">选取</span>合适的进行报价。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">意见</span>时间段：上午9-10点、下午16-18点</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/8f9a34c1f55440e88de172ea2465b36d~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=W5Ilrp5VOr%2BPahRR2o2JWEnOk3s%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2.活动报名</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①<span style="color: black;">经过</span>店铺后台的“营销中心”中的“官方活动报名”栏目，进行线上活动报名</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②营销引流：视频投稿营销、客户通营销、访客营销等</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③与业务沟通<span style="color: black;">协同</span>辅助<span style="color: black;">关联</span>运营工作</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/d7b5cab1a9544610965a2bc0015c5172~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=TlqGvur%2Bd82KL4DGWIlthQ6lGGo%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3.店铺直播带货</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/9fcac821d04643a089a3c19cd76222f6~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=szsKWz1ES4azEVQbX4HT%2FCj2ffc%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">经过</span>“<span style="color: black;">媒介</span>中心”中的“我的直播”栏目进行</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①店铺直播策划<span style="color: black;">即时</span>间安排</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②店铺直播准备</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③店铺直播带货</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4.折扣券、优惠券活动</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/40a1a9071dd246ba9acca3cfeeeb9f7c~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=EujjT2XR8n0MlhA5muvWf6Fm2WU%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">经过</span>“营销中心”中的“商家自营销中心”，发起折扣券<span style="color: black;">或</span>优惠券活动拉客</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">4、</span>订单跟进</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1.新订单排单</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2.已下单安排发货</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">5、</span>学习</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">专业、彻底地<span style="color: black;">认识</span><span style="color: black;">制品</span>，没人愿意下单给一个不专业的人</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/f7317039964f4f8ab03e6cef3ade5fc3~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723128561&x-signature=Yjpdw3syagfpj81gI%2FWv8AD1OtY%3D" style="width: 50%; margin-bottom: 20px;"></div>
你的话语如春风拂面，温暖了我的心房，真的很感谢。 谷歌外链发布 http://www.fok120.com/ 楼主发的这篇帖子，我觉得非常有道理。 说得好啊！我在外链论坛打滚这么多年，所谓阅人无数，就算没有见过猪走路，也总明白猪肉是啥味道的。 系统提示我验证码错误1500次 ＼~゛，
页:
[1]