直播带货内卷,视频号能吹起怎么样的新风?
<img src="https://mmbiz.qpic.cn/mmbiz_jpg/t6f0ze3Uer15Zs4tiaczTDIPXTatj8WG0ZmIH7nXibkceYFhnOvpPQBpiaOAAjB8j2dZqfGlibeAhibVHxwueibBFSNg/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"><p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_jpg/t6f0ze3Uer2ibtD2NdIgnGYiach5wt1GhtYxrpL4Gic3SOVoQ2PesKNOwmLA1wktmo3pUMsdpIyOvIibr48skLh05w/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;">视频号仍在成长之中。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">作者 <strong style="color: blue;"><span style="color: black;">|</span></strong> 碧根果</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">11月5日的<span style="color: black;">夜晚</span>,视频号直播带货达人郭亿易结束了双十一系列的最后一场直播,<span style="color: black;">全部</span>团队忙活到天明方才结束工作。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">郭亿易算了一下,从10月15日开启双十一首场直播<span style="color: black;">迄今</span>,她的直播间<span style="color: black;">已然</span>完<span style="color: black;">成为了</span>5000万以上的总<span style="color: black;">营销</span>额,<span style="color: black;">得到</span>了200万以上的总场观。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">郭亿易算是视频号平台的新人,从她发布<span style="color: black;">第1</span>条视频<span style="color: black;">迄今</span>,还不到一年。<span style="color: black;">不外</span>,这<span style="color: black;">亦</span>是视频号第三次参加双十一,<span style="color: black;">亦</span>很“新”,几乎是和主播、商家<span style="color: black;">一块</span>成长。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">当被问到对视频号直播带货进化的印象时,接受36氪采访的几位主播和品牌方都<span style="color: black;">说到</span>了<span style="color: black;">一样</span>的两个词:更成熟、<span style="color: black;">更加多</span>元——不仅平台<span style="color: black;">基本</span>建设是<span style="color: black;">这般</span>,主播生态和消费者生态<span style="color: black;">亦</span>是如此。</span></p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/t6f0ze3Uer2HFeXXBBMFj1uGKicFRlrWeJJdKlibt9Z3nsiay8syL6VQxPMxeptgCQSCx4a0XSauEyES2Rx3iaBZKA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"><span style="color: black;"><strong style="color: blue;">反卷式带货,新风气<span style="color: black;">逐步</span>长成</strong></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">颜君是视频号上最早一批入驻的美学达人,她的账号“颜君美学”为观众们<span style="color: black;">供给</span>审美、穿搭、形体等<span style="color: black;">教育</span>,受到许多追捧,<span style="color: black;">累积</span>了40多万粉丝,每月直播带货<span style="color: black;">营销</span>额稳步增长,复购率高达30%。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">颜君定义自己的直播间为“美学直播间”,不拘泥于单件<span style="color: black;">制品</span>的<span style="color: black;">营销</span>,而更倾向于向粉丝<span style="color: black;">供给</span>整套穿搭<span style="color: black;">意见</span>的服务。她的团队运营着超10W人的私域粉丝群,每次开播,老粉丝就能占到观众总数的25%-30%。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">颜君的粉丝大<span style="color: black;">大都是</span>40+岁的高知、高净值女性。针对<span style="color: black;">这般</span>的粉丝群体,颜君在选品和直播节奏上都进行了独特的设计。“<span style="color: black;">由于</span>这类粉丝消费更理智,追求高品质,<span style="color: black;">爱好</span>极简显贵的服饰,”颜君说。“<span style="color: black;">因此</span><span style="color: black;">咱们</span>选品基本都是一线品牌,<span style="color: black;">亦</span>会<span style="color: black;">选取</span>国际大牌代工品牌来拉动性价比。”</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/t6f0ze3Uer2ibtD2NdIgnGYiach5wt1GhtvIpJVXsbSjnPic1Cy3Cozpic1lcbQePk4ZFUPZo4ekVZSd983Y50xQZw/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">图右:颜君</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">其实颜君的粉丝和视频号直播带货的用户特征很相近,年龄偏大、粘性高、消费力强。颜君由此悟出视频号直播风格的关键:打价格战不是方向,还是要做好服务,“真诚分享”。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">更耐心、更舒缓、更专注,是视频号直播的整体风格。少<span style="color: black;">有些</span>吵吵嚷嚷、催促下单,多<span style="color: black;">有些</span>温言细语、长尾服务,颜君在视频号的直播间以相对较少的场次<span style="color: black;">得到</span>了更高的单场销量。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">当许多平台的主播都在加播冲击双十一的时候,颜君的直播频率反而从<span style="color: black;">每日</span>1-2场降低到了2天一次,在商品数量上<span style="color: black;">亦</span>有所减少。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">视频号达人们有独特的<span style="color: black;">思虑</span>。“<span style="color: black;">倘若</span><span style="color: black;">制品</span><span style="color: black;">尤其</span>多,<span style="color: black;">大众</span>会疲劳。降低场次之后,粉丝<span style="color: black;">心理</span>更放松,<span style="color: black;">咱们</span><span style="color: black;">亦</span>更好把控品质和搭配。”在<span style="color: black;">这般</span>的策略<span style="color: black;">调节</span>之下,颜君直播间的<span style="color: black;">营销</span>数据并<span style="color: black;">无</span>下滑,反而还在增长。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">从公众号头大V进入视频号赛道的 “年糕妈妈”<span style="color: black;">亦</span>有类似的判断。年糕妈妈的公众号<span style="color: black;">持有</span>800多万粉丝,今年双十一<span style="color: black;">时期</span>,她的视频号直播带货单场<span style="color: black;">营销</span>额频频突破100万。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">“<span style="color: black;">咱们</span>感觉<span style="color: black;">区别</span>平台之间用户的心智是不太<span style="color: black;">同样</span>的。视频号用户对时长的<span style="color: black;">包涵</span>度更好,用户对深度内容的接受度更高。”</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">让年糕妈妈内容团队印象深刻的是,在视频号,粉丝与主播之间<span style="color: black;">拥有</span>很强的信任关系。评论区经常有用户会留言写“小作文”,<span style="color: black;">按照</span>她发布的2分钟<span style="color: black;">上下</span>的短视频写感受、讲自己的生活。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">基于<span style="color: black;">这般</span>的粉丝群体,年糕妈妈的直播间<span style="color: black;">亦</span>设计为语速不<span style="color: black;">那样</span>快、讲品更耐心的风格。“<span style="color: black;">咱们</span><span style="color: black;">非常多</span>主播本身<span style="color: black;">便是</span>妈妈,与观众们相熟。用户会觉得主播跟自己<span style="color: black;">同样</span>,都是妈妈的一份子。”</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/t6f0ze3Uer2ibtD2NdIgnGYiach5wt1Ghtiaib8WpmMPdZhAiakfhPGAugzspDxyZIsjmr3SWCnsOIdPWuOzvekKtbQ/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">图右:年糕妈妈</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">视频号团队的官方统计数据证实了,颜君和年糕妈妈对视频号用户群体的理解非常准确:女性用户是视频号直播间的消费主力,占比达80%。<span style="color: black;">1、</span><span style="color: black;">2、</span>三线城市的下单用户约占60%。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">况且</span>,这些用户<span style="color: black;">持有</span>不俗的消费能力,并且乐意为品质付费。视频号团队曾披露,视频号直播带货平均客单价超过200元,秋冬服饰和大促<span style="color: black;">时期</span>的美妆客单价均超过300元,整体高于行业平均水平。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">有愿意倾听、乐意付费的观众,才有风格不疾不徐的直播间和不追求<span style="color: black;">损伤</span>品牌方的低价的主播。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">每年双十一,总会<span style="color: black;">显现</span><span style="color: black;">区别</span>主播、<span style="color: black;">区别</span>电商平台之间的低价竞争,<span style="color: black;">最后</span>演化为对品牌的<span style="color: black;">损伤</span>和龃龉后的一地鸡毛。<span style="color: black;">然则</span>,<span style="color: black;">由于</span>视频号有独特的用户群体和直播氛围,“卷低价”的恶性竞争<span style="color: black;">亦</span>在<span style="color: black;">这儿</span>失去了土壤。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">“<span style="color: black;">咱们</span>直播间货品的价格基本与主流电商平台持平。<span style="color: black;">咱们</span>跟商家合作时,不会一味<span style="color: black;">需求</span>对方降价。<span style="color: black;">咱们</span><span style="color: black;">期盼</span>平台有更好、更健康的发展。”颜君说。“<span style="color: black;">因此</span><span style="color: black;">咱们</span><span style="color: black;">需求</span>统一价格,在保持商家利润的<span style="color: black;">同期</span>,<span style="color: black;">亦</span>让粉丝获益,去找到一个平衡点。”</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">随着视频号的达人生态<span style="color: black;">逐步</span>成熟,越来越多的品牌<span style="color: black;">经过</span>和达人合作在视频号首播。例如颜君在这次双十一就引入了杰尼雅、唯尚等品牌。品牌方与达人方的合作模式<span style="color: black;">亦</span>在视频号的数轮进化之中,被<span style="color: black;">逐步</span>打磨平滑。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">去年11月,视频号正式上线了“优选联盟”,为商家与达人<span style="color: black;">供给</span>货品撮合服务。符合<span style="color: black;">要求</span>的商家<span style="color: black;">能够</span><span style="color: black;">这里</span>推广商品,邀请达人带货推广<span style="color: black;">得到</span>更高收益。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">相比<span style="color: black;">有些</span>坑位费和达人佣金<span style="color: black;">昂贵</span>的平台,视频号仍然保持了相对不卷的氛围。</span></p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/t6f0ze3Uer2HFeXXBBMFj1uGKicFRlrWe1E1NbbC14YhZB9IqiaAIWrReQf3JQnT3BmOZpvNBTSBt4NGQQ1s5v6Q/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"><span style="color: black;"><strong style="color: blue;">品牌见证视频号直播带货走向成熟</strong></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">服装品牌JNBY见证了视频号直播带货从稚嫩走向成熟的过程。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2022年,JNBY入驻视频号,同年7月,“视频号小店”上线。JNBY对视频号平台的期许,<span style="color: black;">亦</span><span style="color: black;">逐步</span>从单纯的“品宣阵地”,升级为经营直播带货的重要战场。今年5月,视频号上线了短视频推广直播间功能,<span style="color: black;">宣传</span>主<span style="color: black;">能够</span>投放短视频素材,视频上会<span style="color: black;">表示</span>直播入口,用户点击<span style="color: black;">就可</span>进入直播间。对像JNBY<span style="color: black;">这般</span>的品牌<span style="color: black;">来讲</span>,从品宣到带货的链路变得更加顺滑。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">如今,视频号为JNBY带来的新客占比超过50%,实现过千万月流水,单场GMV最高突破100万。今年,是JNBY<span style="color: black;">第1</span>次参与双十一大促,<span style="color: black;">日前</span>的GMV成绩<span style="color: black;">已然</span>超出了<span style="color: black;">她们</span>的预期。</span></p><img src="https://mmbiz.qpic.cn/sz_mmbiz_jpg/t6f0ze3Uer2ibtD2NdIgnGYiach5wt1GhtU0I2TXkqRxRVSWZyQlIE3yYiaJtQJ0HiarPiaVawcGOroVzFhgGbPT7kA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">JNBY视频号负责人王雯<span style="color: black;">暗示</span>,在视频号的<span style="color: black;">目的</span>是达成视频号公域和品牌已有私域流量池的运营闭环。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">她认为,视频号最大的<span style="color: black;">优良</span>,<span style="color: black;">便是</span>不<span style="color: black;">必须</span><span style="color: black;">微X</span>用户再打开一个新的APP,就<span style="color: black;">能够</span>直接进入直播间。在公域投流上,JNBY的ROI<span style="color: black;">亦</span><span style="color: black;">始终</span>非常可观,双十一<span style="color: black;">时期</span>能达到<span style="color: black;">平常</span>的两倍。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">针对</span>不像JNBY<span style="color: black;">这般</span>有实力进行投流的中小商家,视频号<span style="color: black;">亦</span>在双十一<span style="color: black;">时期</span><span style="color: black;">供给</span>了优惠政策:累计直播<span style="color: black;">实质</span>结算金额最低只需1万元,<span style="color: black;">就可</span><span style="color: black;">得到</span>平台流量激励,成交越多、流量越多。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">以及活动<span style="color: black;">时期</span>,视频号平台内所有商家的技术服务费率将减至1%,视频号小店运费险费率<span style="color: black;">亦</span><span style="color: black;">按照</span>商家类目下调12%-24%不等。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">在大促大打价格战的内卷时代,中小商家在视频号<span style="color: black;">得到</span>了更宽松的成长环境。<span style="color: black;">同期</span>,视频号直播带货本身,<span style="color: black;">做为</span>一个相对<span style="color: black;">青年</span>的能力,<span style="color: black;">亦</span>经历了快速的进化。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">王雯见证了视频号小店和优选联盟从无到有,<span style="color: black;">亦</span>见证了“7天无理由”“运费险”“上门取件”和“先用后付”等能力的补全。“随着功能的完善,<span style="color: black;">咱们</span>能感受到在<span style="color: black;">这儿</span>做生意变得越来越容易,C端的体验<span style="color: black;">亦</span>加强了。”。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2022年,视频号直播带货<span style="color: black;">营销</span>额同比增长超8倍。进入2023年,视频号在内容生态<span style="color: black;">连续</span>丰富的<span style="color: black;">基本</span>上,发力品牌自播、达人引进、产业带服务商、招商团长等业务,带动平台<span style="color: black;">营销</span>额<span style="color: black;">连续</span>高增长。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">像平台上的<span style="color: black;">非常多</span>商家和主播<span style="color: black;">同样</span>,视频号仍在成长之中。毋庸置疑的是,在<span style="color: black;">已然</span>略显凝滞的直播电商市场,视频号吹来了一股新风。<span style="color: black;">针对</span><span style="color: black;">已然</span>入局视频号的达人和品牌<span style="color: black;">来讲</span>,与平台<span style="color: black;">一块</span>成长淘金的路将在<span style="color: black;">将来</span>徐徐展开。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/t6f0ze3Uer2pTPxMjd5wQiapD53sqibuqiaz12YvPwx6SpnD1owtYJm1FeibDsTJ4gkg6zoZjQdurSNvbicxMjyNjTw/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><img src="https://mmbiz.qpic.cn/mmbiz_jpg/t6f0ze3Uer15Zs4tiaczTDIPXTatj8WG0Vbs3jYibrZpjFia69hwXlCWJsCwOSFI9iaXr6eOV0pHTjSZiamq8s3BIdA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"><a style="color: black;"><span style="color: black;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_jpg/t6f0ze3Uer1QO0eGO9ibhAvx1P3DO9wLGXChCh1gUiaeL2SbovNiaiaDf77A8u2Libbp7PV7ZbyDLuicvGmJogO3BIfw/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></span></a><img src="https://mmbiz.qpic.cn/sz_mmbiz_gif/t6f0ze3Uer0JibR5VMr5Xb1wCzmTP0nAjZVPc7fCYkkwW5Q8h3KPeUK7j3MEvyIt1vTqUsz1KEp0eQwM7ibCAU3w/640?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
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