f9yx0du 发表于 2024-7-19 00:53:20

App接入第三方在线客服系统,App怎么接在线客服系统


    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/95c177365f2e45668df87b048600eab5~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1721390984&amp;x-signature=kKqvVlSxk8c5kaS%2BoXfubCjXUmY%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">非常多</span>App都有能直接在App内找到客服咨询入口,方便<span style="color: black;">即时</span><span style="color: black;">处理</span>客户问题。<span style="color: black;">倘若</span>你的<strong style="color: blue;">app<span style="color: black;">亦</span>想要配置客服系统,怎么<span style="color: black;">才可</span>实现?</strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">App内<span style="color: black;">必须</span>先推出一个<strong style="color: blue;">客户咨询按钮</strong>,<span style="color: black;">而后</span>在客服咨询按钮点<strong style="color: blue;">击后<span style="color: black;">转</span>到H5云客服,用户在H5页面进行问题咨询</strong>,如下图示界面</span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/bc59ec3b549548b1869ef342023a65a3~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1721390984&amp;x-signature=TLqNDCi%2FGIPIaG%2BmM%2B03%2F%2FJIzEo%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">怎么在App内部配置呢?</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">接入芝麻小客服客服系统,新建H5云客服渠道链接,把它放在APP内客服咨询点击<span style="color: black;">转</span>链接那里,当用户点击时可进行咨询。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">用户离线后怎么<span style="color: black;">通告</span>它?</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">芝麻小客服有<strong style="color: blue;">离线<span style="color: black;">信息</span>推送接口</strong>,在您<span style="color: black;">运用</span>芝麻小客服<span style="color: black;">时期</span>启用这个接口后,用户在App咨询后退出<span style="color: black;">处在</span>离线状态时,<strong style="color: blue;">App官方想联系离线用户<span style="color: black;">能够</span><span style="color: black;">经过</span>短信或APP站内信方式。</strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">启用离线<span style="color: black;">信息</span>接收接口,用户<span style="color: black;">运用</span>H5云客服时会获取用户的openid,结合APP所有的用户信息,如短信系统,可<span style="color: black;">经过</span>短信<span style="color: black;">通告</span>离线用户重要信息,或<span style="color: black;">运用</span>APP站内信方式<span style="color: black;">通告</span>离线用户。</span></p>




情迷布拉格 发表于 2024-8-23 05:36:32

我赞同你的看法,你的智慧让人佩服,谢谢分享。

流星的美 发表于 2024-8-31 11:20:46

你的言辞如同繁星闪烁,点亮了我心中的夜空。

nqkk58 发表于 2024-10-4 16:40:43

楼主节操掉了,还不快捡起来!
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