生鲜配送企业营销拓客谈判话术
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">1、</span> 促销话术：</h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">（<span style="color: black;">倘若</span>新商户<span style="color: black;">能够</span>跟下面开场白1相结合）</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"> <span style="color: black;">日前</span><span style="color: black;">机构</span>为了回馈老客户，扩大市场，<span style="color: black;">尤其</span>推出一期为期3天的促销活动，活动内容<span style="color: black;">触及</span>各个品类，力度很大，您<span style="color: black;">能够</span>看下，能帮您优惠不少，<span style="color: black;">非常多</span>东西都是限量的，<span style="color: black;">意见</span>您尽早下单，先下先得，可能晚了就没货了。</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">2、</span>售前话术：</h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">【开场白】</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1.您好，我是M菜网xxx，中国最大的农<span style="color: black;">制品</span>移动电商，专门为您的餐厅<span style="color: black;">供给</span>生鲜配送，您后厨的所有用品，<span style="color: black;">包括</span>米面粮油，蔬菜，肉类，酒水饮料等都<span style="color: black;">能够</span>给您免费配送，价格透明，方便省心，货到付款，<span style="color: black;">无</span><span style="color: black;">危害</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2.你好，我是M菜网客户经理xxxx，<span style="color: black;">能够</span>为你<span style="color: black;">供给</span>原材料采购，店面经营，营销和文化建设服务。——<span style="color: black;">高挑</span>上版</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3.你好，我是M菜网客户经理xxxx，<span style="color: black;">咱们</span>为你<span style="color: black;">供给</span>原材料采购服务，你只需<span style="color: black;">经过</span>手机<span style="color: black;">微X</span>下订单，<span style="color: black;">咱们</span><span style="color: black;">每日</span>从 凌家塘 往这边运送蔬菜，肉禽蛋，米面粮油，调料，厨房用品等商品，价格便宜，品质好。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">——通俗版</p>
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">3、</span>售中话术：</h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1.你们<span style="color: black;">能够</span><span style="color: black;">研发</span>票嘛？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：<span style="color: black;">能够</span>的</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2.你们有检疫证明嘛？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答:肉类的检疫证明，<span style="color: black;">咱们</span>都<span style="color: black;">能够</span><span style="color: black;">供给</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3.<span style="color: black;">周边</span>有哪几家在送？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：列举，比较出名的<span style="color: black;">有些</span>连锁（如 同庆楼、小峰饭店、渔羊牧歌、蜜桃餐厅、七+七快餐等）</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">4.你们有多少家合作的？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：全国****多家合作商户。本地有***多家吧（如 同庆楼、小峰饭店、渔羊牧歌、蜜桃餐厅、七+七快餐等）</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">5.给<span style="color: black;">咱们</span>合作送菜的送了<span style="color: black;">非常多</span>年了？不想换。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：给您送菜<span style="color: black;">非常多</span>年了有时候他告诉你涨钱了你<span style="color: black;">亦</span>不<span style="color: black;">晓得</span>，而<span style="color: black;">咱们</span>的价格是公正透明的有几千家餐厅老板监督着。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">6.<span style="color: black;">长时间</span>从你们<span style="color: black;">这儿</span>订有什么优惠？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：<span style="color: black;">长时间</span>从<span style="color: black;">咱们</span>这边订首是价格透明能为您省<span style="color: black;">非常多</span>钱，并且<span style="color: black;">咱们</span>不<span style="color: black;">定时</span>为了回馈老商户这边会做<span style="color: black;">有些</span>降价和促销的优惠</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">7.你们上面<span style="color: black;">非常多</span>东西<span style="color: black;">无</span>？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：您看餐饮常用商品<span style="color: black;">咱们</span>基本都有，<span style="color: black;">咱们</span>线上的<span style="color: black;">制品</span>都是<span style="color: black;">没</span>锡各个餐饮的所需求，<span style="color: black;">因此</span>您<span style="color: black;">亦</span><span style="color: black;">能够</span>试试。<span style="color: black;">倘若</span>您在<span style="color: black;">咱们</span>这下单还是要去市场<span style="color: black;">亦</span><span style="color: black;">同样</span>会方便您，不至于您去市场还要粮油区，调料区，等各个区都要去，<span style="color: black;">这般</span>您去市场<span style="color: black;">亦</span><span style="color: black;">便是</span>几样菜品会节省你在市场的时间。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">8.你帮我找到这个就<span style="color: black;">能够</span>合作</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：老板是<span style="color: black;">这般</span>的<span style="color: black;">咱们</span>线上的<span style="color: black;">制品</span>都是<span style="color: black;">没</span>锡各个餐饮的所需求，用户对<span style="color: black;">制品</span>认可的，<span style="color: black;">因此</span>您<span style="color: black;">亦</span><span style="color: black;">能够</span>试一次，您<span style="color: black;">亦</span><span style="color: black;">不消</span>先定太多，少<span style="color: black;">选定</span>万一比您<span style="color: black;">此刻</span>的好用呢！</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>客户不尝试<span style="color: black;">必要</span>就要这个。<span style="color: black;">那样</span>就回答，老板您看您店<span style="color: black;">亦</span>不就<span style="color: black;">必须</span>这<span style="color: black;">同样</span><span style="color: black;">制品</span>，别的<span style="color: black;">咱们</span>先给您送这，我这面让专业采购给您寻品，<span style="color: black;">而后</span>我给您报价给予回复！</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">9.从你<span style="color: black;">这儿</span>订一部分，我自己还要去市场再采购一部分，<span style="color: black;">无</span><span style="color: black;">道理</span>呀</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：<span style="color: black;">倘若</span>您在<span style="color: black;">咱们</span>这下单还是要去市场<span style="color: black;">亦</span><span style="color: black;">同样</span>会方便您，不至于您去市场还要粮油区，调料区等各个区都要去，<span style="color: black;">这般</span>您去市场<span style="color: black;">亦</span><span style="color: black;">便是</span>几样菜品会节省你在市场的时间。<span style="color: black;">倘若</span>刮风下雨下雪您去市场会方便吗。<span style="color: black;">咱们</span><span style="color: black;">没</span>论刮风下雨<span style="color: black;">次日</span>司机都会给您送来</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">10.你们送货质量<span style="color: black;">欠好</span>怎么办？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：老板<span style="color: black;">咱们</span>的菜送来您是<span style="color: black;">必须</span>检验，如有问题<span style="color: black;">咱们</span>是给予您退货，<span style="color: black;">倘若</span>耽误您用，司机送完货会给您补货，青菜您<span style="color: black;">亦</span><span style="color: black;">晓得</span>运输过程中，天气等<span style="color: black;">原由</span>出现问题这难免的，<span style="color: black;">然则</span><span style="color: black;">次日</span>菜品有问题<span style="color: black;">能够</span><span style="color: black;">即时</span>给客服<span style="color: black;">tel</span>，客服会来给您<span style="color: black;">处理</span>！</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">11.你们的质量怎么呀?<span style="color: black;">倘若</span>送过来的东西<span style="color: black;">咱们</span><span style="color: black;">不可</span>用怎么办？（怎么<span style="color: black;">保准</span>你的东西都是真的？）</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：<span style="color: black;">咱们</span>是从凌家塘（凌家塘蔬菜批发市场,华东地区最大,全国第三</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">）采购，经过严格筛选和分拣，质量<span style="color: black;">怎样</span>你<span style="color: black;">能够</span>订购自己来判断；<span style="color: black;">倘若</span>你们认为不可用，直接与<span style="color: black;">咱们</span>的送货人员沟通，拒绝接受并<span style="color: black;">就可</span>；</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">12.<span style="color: black;">咱们</span><span style="color: black;">这儿</span>有专门的采购人员，暂时不<span style="color: black;">必须</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：你们的采购人员是哪位？<span style="color: black;">咱们</span><span style="color: black;">能够</span>聊一聊。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">13.配送点在哪？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：<span style="color: black;">每日</span>早上<span style="color: black;">咱们</span>的配送车辆会<span style="color: black;">按照</span>你们约定的时间从 仓库（滨湖区 金城东路和春阳路交汇处，原和晶科技工厂<span style="color: black;">此刻</span>被<span style="color: black;">咱们</span>买下了，仓库约一万多平）发货，送货上门；</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">14.你们送货准时吗？（<span style="color: black;">倘若</span>不准时，有什么赔偿吗？）</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：<span style="color: black;">咱们</span>会<span style="color: black;">按照</span>你们<span style="color: black;">需求</span>的时间送货上门，最大化<span style="color: black;">保证</span>您的正常营业！</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">15.我要的东西，<span style="color: black;">次日</span>你们<span style="color: black;">无</span>送到，怎么办？</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：你<span style="color: black;">能够</span>向<span style="color: black;">咱们</span>的客服投诉，不付款就好了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">16.别人给我送的菜，我不<span style="color: black;">安心</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">答：您没跟我合作过您怎么<span style="color: black;">晓得</span>放不<span style="color: black;">安心</span>呢，您不得试试吗？您看</p>
我完全同意你的观点，说得太对了。
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