怎么样利用AI人工智能进行营销管理:利用AI算法进行营销语音对话分析
<h2 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">为何</span><span style="color: black;">咱们</span>要分析<span style="color: black;">营销</span>对话?</h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">管理学大师彼得.德鲁克曾说过,你<span style="color: black;">没</span>法管理<span style="color: black;">哪些</span>你<span style="color: black;">没</span>法衡量的事情。<span style="color: black;">一样</span>,<span style="color: black;">倘若</span>你<span style="color: black;">不可</span>管理<span style="color: black;">营销</span>过程,<span style="color: black;">那样</span>你<span style="color: black;">亦</span>管理不了<span style="color: black;">营销</span>的结果。即便偶尔获取了比较好的<span style="color: black;">营销</span>业绩<span style="color: black;">亦</span>只是运气比较好<span style="color: black;">罢了</span>。<span style="color: black;">咱们</span>进行<span style="color: black;">营销</span>流程管理是<span style="color: black;">不可</span>凭借运气的。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">营销</span>对话分析是管理<span style="color: black;">营销</span>过程中的一个很好的手段:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">认识</span><span style="color: black;">营销</span>人员<span style="color: black;">营销</span>能力</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">营销</span>人员的<span style="color: black;">营销</span>能力<span style="color: black;">经过</span>听<span style="color: black;">营销</span>人员与潜在客户的沟通<span style="color: black;">tel</span>录音<span style="color: black;">能够</span>判断一个<span style="color: black;">营销</span>人员的<span style="color: black;">营销</span>能力,<span style="color: black;">营销</span>能力强的和能力弱的对话话术中存在的着<span style="color: black;">显著</span>差异。<span style="color: black;">尤其</span>是在<span style="color: black;">有些</span>特殊的对话场景下,例如:潜在客户说:“我只是随便<span style="color: black;">瞧瞧</span>”,“我<span style="color: black;">此刻</span>比较忙”,“我在对比<span style="color: black;">区别</span>的<span style="color: black;">方法</span>”,“你们的<span style="color: black;">制品</span>与服务与xxxx家的有什么<span style="color: black;">区别</span>”等等。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">复制最佳<span style="color: black;">营销</span>方式</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">电影《华尔街之狼》有<span style="color: black;">非常多</span>非常精彩的<span style="color: black;">tel</span><span style="color: black;">营销</span>场景。其中有一个场景中男主小李刚到一个新<span style="color: black;">机构</span>,周边的<span style="color: black;">营销</span>都在<span style="color: black;">运用</span>传统的<span style="color: black;">营销</span><span style="color: black;">tel</span>话术。男主一个精彩的<span style="color: black;">tel</span><span style="color: black;">营销</span>话术吸引了<span style="color: black;">周边</span>同事的目光,<span style="color: black;">大众</span>都围在他<span style="color: black;">周边</span>,惊讶的<span style="color: black;">发掘</span>原来<span style="color: black;">tel</span><span style="color: black;">营销</span><span style="color: black;">能够</span>这么做。后续男主自己成立了<span style="color: black;">机构</span>,<span style="color: black;">经过</span>将自己的<span style="color: black;">营销</span>话术和策略培训给其他<span style="color: black;">营销</span>人员。快速<span style="color: black;">加强</span>了<span style="color: black;">全部</span><span style="color: black;">营销</span>团队的能力。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://pic4.zhimg.com/80/v2-be5328d540d1f12e1ee475ad9a33a7b7_720w.webp" style="width: 50%; margin-bottom: 20px;"></div>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://pic1.zhimg.com/80/v2-7dd4033ada7e34a1565a92d4a29875f4_720w.webp" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">经过</span>对<span style="color: black;">营销</span>能力强的<span style="color: black;">营销</span>人员的话术进行分析,将<span style="color: black;">她们</span>的话术和<span style="color: black;">营销</span>策略提取出来形成培训内容,<span style="color: black;">能够</span>快速的<span style="color: black;">提高</span><span style="color: black;">全部</span><span style="color: black;">营销</span>团队的<span style="color: black;">营销</span>能力。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">发掘</span>新的需求与机遇</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">市场与行业总是在<span style="color: black;">持续</span>变化的,<span style="color: black;">营销</span><span style="color: black;">tel</span>是与潜在用户沟通的<span style="color: black;">要紧</span>手段。在对话中<span style="color: black;">包括</span>着许多<span style="color: black;">要紧</span>的信息:用户的需求,竞品信息,用户关注的问题等等,这些信息可能<span style="color: black;">帮忙</span><span style="color: black;">公司</span>制定更好的营销策略和<span style="color: black;">营销</span>策略。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">协同市场推广团队优化推广效果</p><span style="color: black;">非常多</span><span style="color: black;">公司</span>的<span style="color: black;">营销</span>线索都是<span style="color: black;">经过</span>市场推广的手段<span style="color: black;">得到</span>的,<span style="color: black;">然则</span>这些推广<span style="color: black;">途径</span>,推广<span style="color: black;">重要</span>词的质量<span style="color: black;">区别</span><span style="color: black;">引起</span>获取的<span style="color: black;">营销</span>线索质量参差不齐。市场推广团队<span style="color: black;">必须</span><span style="color: black;">营销</span>人员将线索质量反馈给<span style="color: black;">她们</span>以便<span style="color: black;">调节</span>推广策略。<h2 style="color: black; text-align: left; margin-bottom: 10px;">传统的<span style="color: black;">营销</span><span style="color: black;">tel</span>分析方式与问题</h2>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">传统的<span style="color: black;">营销</span><span style="color: black;">tel</span>分析方式其实几十年都<span style="color: black;">无</span>怎么变过,<span style="color: black;">营销</span>主管<span style="color: black;">或</span>比较有经验的<span style="color: black;">营销</span>人员会<span style="color: black;">定时</span>监听一下<span style="color: black;">营销</span>人员的<span style="color: black;">tel</span>沟通录音,<span style="color: black;">而后</span>记录问题进行<span style="color: black;">指点</span>,有时候会开<span style="color: black;">有些</span>培训会议以<span style="color: black;">提高</span><span style="color: black;">全部</span><span style="color: black;">营销</span>团队的话术能力。这种方式存在着<span style="color: black;">非常多</span>问题:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">效率低,覆盖率低</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因为</span>监听<span style="color: black;">营销</span><span style="color: black;">tel</span>内容是一个费时费力的工作,<span style="color: black;">通常</span><span style="color: black;">公司</span><span style="color: black;">亦</span>只会抽一小部分内容来监听。虽然能够其到<span style="color: black;">必定</span>的<span style="color: black;">功效</span>,<span style="color: black;">然则</span>毕竟覆盖率低,<span style="color: black;">况且</span>消耗人力成本。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">分析结果<span style="color: black;">没</span>法用于数据统计<span style="color: black;">指点</span>决策</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因为</span>抽样的覆盖率太低,<span style="color: black;">因此呢</span><span style="color: black;">没</span>法用于数据分析中<span style="color: black;">指点</span>决策,<span style="color: black;">例如</span>市场推广决策,用户需求变化分析,竞品被提及的趋势分析等等。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">时效性差</p><span style="color: black;">营销</span>团队<span style="color: black;">通常</span>很难实时的完成对话分析,经常会在月末集中一个时间内进行分析任务,<span style="color: black;">引起</span><span style="color: black;">有些</span>问题可能<span style="color: black;">显现</span>了很<span style="color: black;">长期</span>后才
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